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Company:MercerDescription:

We are seeking a talented individual to join our Career Digital team at Mercer. This role will be based in Pune/GGN/Noida. This is a hybrid role that has a requirement of working at least three days a week in the office.


Associate - Workday Practice(E)


What can you expect?


We are looking to hire Associate - Workday Practice Consultant in Digital Solutions, Career; India COE and expect the candidate to:


  • Plan and prioritize work for self, assist lead by providing inputs on in all the phases of delivery lifecycle, collate and report status/impediments with the greater project team.
  • Lead / Manage – Small implementation projects / Launch implementations, manage workload for the team, assist team in all the phases of delivery lifecycle, collate and report status/impediments with the greater project team.
  • Develop complex configuration for clients and Leads, manage data transformation and perform EIB Data loads.
  • Provide go-live assistance and ongoing support.
  • Lead and Involve in Data conversion Activities pertaining to Absence/ Time Tracking/ Benefits/ HCM/ Compensation/ Recruiting/ Talent and Performance / Payroll
  • Coordinate with the Leads for project delivery
  • Coordinate with the EM / PM and Client for project delivery
  • Multi-task and engage on multiple projects at a time for lead activities.
  • End to end ownership of assigned projects
  • Provide leadership and key stakeholders with the information and venues to make effective, timely decisions.

We will count on you to:


  • Deliver solutions for at least one of Workday module Absence/ Time Tracking/ Benefits/ HCM/ Compensation/ Recruiting/ Talent and Performance / Payroll
  • Identify scope, scope gaps & get them addressed.
  • Identify right stakeholders in the project.
  • Communicate & collaborate with project internal / external stakeholders for project success & plan inputs.
  • Gather and document requirements, assess complexity and level of effort estimates, prioritizes capacity, and defines development and analysis timelines.
  • Identify test scenarios, develop test scripts, and provide key support in Workday feature releases, security, and User Acceptance Testing (UAT)
  • Mentor and Coach Team Members.
  • Being flexible to work in multiple time zones and multiple teams.
  • Drive Ops excellence culture and lead transformational project(s) with clear visible and measurable impact.
  • Responsible for driving initiatives and ensuring results with a confined focus on timelines and quality
  • Requirements gathering, Definition - Investigate the business / technical requirements for the client’s Absence or Time Tracking needs, work collaboratively with business analysts and architects to clarify requirements and to achieve a consensus on the organization's needs and priorities.
  • Provide a overview to the client.
  • Design the Workday solution to meet the needs.
  • Conducting sessions with client personnel to verify the required aspects of the concerned Module.
  • Ability to Configure based on the filled Workbook.
  • Perform self-reviews and smoke testing of the work delivered and review peer’s work.
  • Application Testing – Assist clients with the testing of the concerned Functional Module. Testing is driven by the scenarios from the client team.
  • Production Support – Includes the practices and disciplines of supporting the Workday solution for a period of time post deployment.
  • Migration Activities and Production Rollout – Assist with the rollout of the Workday solution into the production environment.
  • Take timely, appropriate action to address stakeholder needs/expectations.
  • Identify and manage issue resolution including escalation as needed.
  • Interact and communicate effectively with mid and senior level management.
  • Works with senior level management for understanding the future priorities and plans.
  • Develop & manage communication plans with stakeholders aimed at improved collaboration.
  • Leverage synergies between global information systems   

What you need to have:


  • Education : B.E /B.Tech /MCA /BSc.
  • Should be Workday HCM Core Absence/ Time Tracking/ Benefits/ Compensation/ Recruiting/ Talent and Performance / Payroll certified
  • Minimum 5 years of experience in Workday & overall 12 years’ experience is minimum.
  • Excellent technical & functional skills across functional areas required for developing and delivering complex solutions across client implementations.
  • Thorough Absence/ Time Tracking/ Benefits/ HCM/ Compensation/ Recruiting/ Talent and Performance / Payroll Configuration Build knowledge.
  • Through knowledge on Absence/ Time Tracking/ Benefits/ HCM/ Compensation/ Recruiting/ Talent and Performance / Payroll Migrations, Data Conversion and Reporting Concepts.
  • Experience with Workday Project Lifecycle
  • Strong knowledge of Workday at least of the Module - Absence/ Time Tracking/ Benefits/ HCM/ Compensation/ Recruiting/ Talent and Performance / Payroll
  • In-depth knowledge of Workday object model of and solution design approach around it
  • Knowledge of Absence/ Time Tracking/ Benefits/ HCM/ Compensation/ Recruiting/ Talent and Performance / Payroll functional areas
  • Self-motivated and ability to learn quickly through individual research and self-training.
  • Ability to absorb new technologies and features quickly.
  • Ability to train users in a classroom setting.
  • Effective knowledge transfer skills in non-classroom environment.
  • Passion for customer service.
  • Excellent English verbal and written communication skills. Ability to maintain a home office for remote work.
  • Excellent interpersonal skills
  • Excellent communication skills.
  • Excellent Presentation Skills.
  • Adaptability to learn new skills.
  • Self-driven
  • Manage multiple projects & teams

What makes you stand out:


  • Excellent technical & functional skills across functional areas required for developing and delivering Integrations across client implementation
  • Good knowledge on integration patterns, APIs, XML, XSLT and data transformation techniques
  • Excellent inter personal and communication skills
  • Adaptability to learn new skills
  • Self-driven
  • Manage multiple projects & teams

Why join our team:


  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.


Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.


Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.


Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
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