Associate Vice President Client Operations

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Job Dimension

• This position has specific responsibility of managing and controlling activities which are handled from the Transfer Agent
• Also the responsibility includes monitoring the complete subscription receivables and redemption/ dividend pay-outs, co-ordinating and liasioning with various banks, monitoring the daily reconciliation, resolution of queries related to banking.
• Monitoring the ageing analysis / subscription unrealized / unclaimed red and div. Regular engagement with CAMS and the Banks and also with exchange/ depository to ensure efficiency in process and deliverable.
• Good Knowledge of banking process of Mutual fund and experts in reconciliation. 
• Leadership Skills - Strong leadership and team management capabilities.
• Strategic Thinking - Ability to develop and implement operational strategies that align the operation goals.

Job Context

The role holder will be responsible for the transfer agency operations. In addition, he/she will be responsible for the billing activity raised from our by vendors. The role requires thorough understanding of the guidelines and processes laid down by the regulatory body, and ability to address/handle sensitive issues related to customer grievances.

Major Challenges

The external environment is dynamic. All activities are to be managed within the framework of the existing Regulatory framework and guidelines / circulars issued by the Regulators from time to time. The role is also expected to function in line with the internal process manuals, AMG FIM and be in line with the goals of the organisation.