Job Title: Associate Research Integrity Adviser
Location(s): Pune
About Springer Nature Group
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Springer Nature Technology and Publishing Solutions is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver content across media and markets using our Technology and Publishing Solutions. With a focus on technology driven solutions and deep insight in the publishing domain, Springer Nature Technology and Publishing Solutions offers a range of services that help our Group brand acquire, produce and deliver content in the most efficient ways possible. We are driven by over 1000 professionals in Technology, Research & Analysis and Marketing shared services.
Supporting the Springer Nature Research Integrity Group to drive research integrity queries towards resolution.
Familiarizing yourself with different types of research integrity and publication ethics concerns in order to be able to best process correspondence with stakeholders.
Provide best-practice advice and action plans for resolutions of cases to in-house staff and external editors.
Ensuring your work complies with relevant Springer Nature policies, COPE guidelines and industry best practice.
Ability to triage and identify urgent matters, like potential legal threats and take appropriate action.
Managing your workload to meet targets, rapidly reprioritizing as urgent matters arise.
Proactively contributing to meetings and commit to completing actions assigned to you.
Responsible for managing incoming correspondence with authors and other stakeholders, ensuring that all correspondence gets sorted and flagged appropriately.
Preparing outgoing correspondence with authors and other stakeholders following instructions and templates.
Responsible for escalating certain queries to the Research Integrity Manager, Research Integrity Specialist or buddy in the Research Integrity Group as appropriate.
Tackling difficult situations through quick logical response and effective communication.
Adhering to Standard Operating Procedures (SOPs) provided by the Research Integrity Managers
Actively providing feedback on SOPs to ensure continuous improvement.
Experience
2+ years
As Research integrity support coordinator
Preferred experience:3 to 4 years with a scholarly publisher
Qualification
Educated to graduate or postgraduate level.
Skills
Strong communication (written and oral) skills and excellent English language skills;
Familiarity with publication ethics and research integrity issues, and a passion for quality control;
Quick learner and a logical thinker
Will have to be flexible enough to learn new projects at a short notice
Ability to establish effective working relationships with internal and external stakeholders of any background, seniority or level of experience;
A high level of computer literacy including knowledge of and experience with Office applications and Google Workspace.
Excellent organizational, prioritization, analytical and time-management skills, with superior attention to detail;
Positive and proactive approach to problem-solving and task management;
Ability to work well under pressure.
At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent.
Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion
If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.
For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers
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