Associate Quality / Senior Associate Quality

Overview:
We are seeking a detail-oriented Associate Quality / Senior Associate Quality to join our team. This role involves ensuring the quality of our products and services by conducting thorough testing and validation, identifying improvement areas in processes, and collaborating with various departments to meet quality standards. The ideal candidate will have a passion for quality assurance, a keen analytical mindset, and excellent communication skills.

Overall Responsibilities:

Quality Assurance:

• Conduct thorough testing and validation of products and services to ensure compliance with quality standards.
• Develop and execute test plans, test cases, and test scripts, documenting results and discrepancies.

Process Improvement:

• Identify areas for improvement within current processes and implement effective solutions to enhance efficiency and effectiveness.
• Collaborate with cross-functional teams to streamline quality assurance processes and eliminate redundancies.

Compliance: Ensure that all quality assurance activities comply with internal policies and external regulations, maintaining adherence to industry standards.

Reporting:

• Prepare detailed reports on quality metrics, identifying trends, insights, and areas requiring improvement.
• Share quality assurance results with stakeholders and facilitate discussions on corrective actions.

Collaboration: Work closely with other departments, such as development, operations, and product management, to ensure alignment on quality standards and objectives.

Technical Skills:

• Quality Assurance Tools: Familiarity with quality assurance tools and methodologies (e.g., JIRA, Selenium, TestRail).

  
  

• Analytical Skills: Strong ability to analyze data and identify trends in quality metrics, utilizing data analysis tools as needed.

  
  

Experience:

• Associate Level: 2-4 years of experience in quality assurance or a related field with a strong understanding of QA methodologies.

  
  

• Senior Associate Level: 4-6 years of experience in quality assurance, with demonstrated leadership in quality assurance projects and initiatives.

  
  

Day-to-Day Activities:

• Conduct routine quality checks and testing across products and services.
• Engage in continuous assessment of quality processes and suggest improvements.
• Collaborate with senior quality staff on various initiatives and mentor junior quality staff as needed.
• Prepare and present quality reports to stakeholders, assisting in decision-making processes.

Qualifications:

• Bachelor’s degree in a relevant field such as Computer Science, Engineering, or Quality Management.
• Relevant certifications in quality assurance (e.g., Certified Quality Auditor (CQA), ISTQB) are a plus.

Soft Skills:

• Attention to Detail: Ability to identify even the smallest issues and ensure they are addressed promptly.

  
  

• Communication: Excellent verbal and written communication skills to effectively report findings and collaborate with team members.

  
  

• Problem-Solving: Strong problem-solving skills, demonstrating the ability to develop and implement effective solutions to quality issues.

  
  

• Team Collaboration: Proven ability to work collaboratively within teams and across departments to achieve shared quality goals.

  
  

• Adaptability: Ability to thrive in a dynamic environment and adapt to changing priorities and requirements.

  
  

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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