Associate Product Analyst

About MoEngage

MoEngage is an insights-led customer engagement platform, trusted by 1,200+ global consumer brands. As a Great Place to Work Company we are a young, fast-paced and intelligent customer engagement platform that fosters a culture of innovation, ownership, freedom, and fun while building future-ready technology products. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyzes billions of data points generated by customers and their devices in order to predict their behavior and engage them at every touchpoint throughout their lifecycle with personalized communication.

In just eight years since our inception, we earned the chance to work with leading Fortune 500 brands such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Sharechat, with a global presence that encompasses 35 countries. We currently have offices in San Francisco, Boston, London, Dubai, Ho Chi Minh city, Bangkok, Kuala Lumpur, Singapore, Sydney, Vietnam, Berlin, Jakarta, and Bengaluru.

The Associate Product Analyst at MoEngage is a part of the Product Team and works closely with the Product & Customer facing teams to deep dive into product related problems and present data driven insights for improving product performance, usage and aid in strategic decision making.

Responsibilities

• Develop reporting dashboards with multiple KPIs and monitor them diligently to assess problems and solve them quickly.
• Develop and maintain the ETL process and ensure accurate data is readily available
• Collaborate with Product & Engineering teams to define and track product usage and product performance metrics
• Work closely with Product Stakeholders to present data-backed actionable insights that would aid in tactical as well as strategic product decision making

Education and Experience Required

• Must be a B.Tech or a relevant degree in a quantitative field (mathematics, statistics, economics)
• Must have 0.5 – 2 years experience as a Business Analyst, Data Analyst, Business Intelligence Analyst, or Product Analyst 
• Hands on Experience in SQL and Python
• Hands on Experience in data visualization platforms such as Tableau, Google Data Studio, Power BI, etc.

Good to have

• Experience setting up Data Pipelines & Automation for BI purposes is highly preferred
• Experience with Athena SQL, Github
• Experience working with Product team
• Experience with Automation using Airflow
• Working knowledge of AWS infra

At MoEngage, we are passionate about our team and technology - see below to know more about us and technology.

Tech @MoEngage | Scale @MoEngage | Life @MoEngage

We handle more than 3 billion messages everyday. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.