Good typing skills with speed of 35WPM
Good Oral & written communication Skills
Ability to work in Different Shift (Especially Night Shifts)
Prior claims knowledge would be advantage.
Knowledge of Microsoft Office- Word, Excel, Powerpoint, web-based systems.
Flexibility of shift requirement as per business need
Ability to meet deadlines
Ability to work cooperatively with other staff and work well under pressure
Occasional extended work hours/weekends to meet deadlines
Ongoing delivery of quality service
Ensure service accuracy through compliance (TAT)
Maintain documentation of SOP's/Operating Instructions
Identify, share, and implement process Improvements
Executes Issue/Query Resolution
Participation in training sessions, presentations and meetings.
This position can be based in any of the following locations:
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday