Associate Manager Infrastructure Services

Job Description:

​Essential Functions:

• Deploy and configure MS Intune, Windows Device Enrollment, and application management.
• Configure application management policies for Azure AD/Hybrid AD Joined devices.
• Extensive knowledge of Windows Auto Pilot, Windows Hello for Business, Defender ATP, and Azure ATP.
• Implement configuration profiles, compliance policies, and manage EMS for data protection.
• Implement security and configuration policies for Windows devices, ensuring compliance with organizational standards.
• Expert in managing Windows updates via Intune, optimizing deployment processes.
• Configure mobile device policies, manage BYOD and corporate devices, and handle vendor coordination.
• Fair knowledge of Azure AD, AAD Connect, GPO, and Conditional Access Policies.
• Provide expert troubleshooting for Windows device enrollment, policy application, and application issues.
• Knowledge on Integrating Intune with other Microsoft solutions (e.g., Azure AD, Microsoft 365, Autopilot).
• Handle critical escalations, provide expert guidance, and manage complex Intune issues.
• Experience in migrating from other MDM solutions to Intune and supporting other MDM platform like Workspace One.
• Work closely with IT teams to share best practices and provide training on Windows management via Intune.

Location: Work from Home (Base Location: Bangalore)

Shift: Rotational Shifts

Requirements:

• Proven experience in deploying and managing Intune solutions.
• Strong troubleshooting skills and ability to handle critical escalations.
• Excellent communication and collaboration skills.
• Ability to work in rotational shifts.

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