Associate, HR Product Management - Employee Record

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. 

Job Summary

As an Associate Product Manager in Employee Experience team, you are responsible for acting as the voice of the customer and leading the end-to-end product life cycle to deliver innovative solutions that provide customer value and optimize experiences. Utilizing your deep understanding of product management you will lead new products through the entire life cycle including discovery, ideation, requirements definition, development and change readiness to successfully launch products that exceed customer expectations.You will liaise with key stakeholders, including end-users, HR, other products, technology teams and control and risk partners, to gather crucial feedback, lead end-to-end process management, collaborate with cross-functional teams and manage dependencies to deliver high-quality solutions and adhere to the firm’s risk, controls, compliance, and regulatory requirements.

Job responsibilities

• Manages discovery efforts working with our research partners to uncover customer problems and identify high-value solutions
• Tracks key success metrics such as cost, feature and functionality, risk, and reliability
• Leads end-to-end delivery including delivery feasibility, dependency management, release management and product operationalization with functional coordination
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners 
• Supports change management activities and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements

Required qualifications, capabilities, and skills

• Prior HR experience working in a highly matrixed, complex organization with understanding of regional legal, regulatory and compliance nuances
• Advanced knowledge of the product life cycle with 5+ years of experience in product management, product delivery or equivalent expertise in a relevant area
• Strong analytical skills and experienced in using data to determine solutions and priorities
• Excellent verbal, written communication, and interpersonal skills with proven ability to present to leadership
• Proven track record in being able to work under pressure in a fast-paced environment, managing multiple tasks and meeting required deadlines
• Proficiency with Microsoft Office suite (PowerPoint, Word, Excel)
• Experienced in Oracle HCM Cloud

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.