Job Title - Associate Engineer
Career Level - C1
Leverage technology to impact patients and ultimately save lives
Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.
It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Craft your own path, with support all the way. A diverse set of minds that work cross- functionally and broadly together.
Application Support Engineer will be responsible for supervising tickets, working on Service Requests, and looking into Incident & Problem Management and providing resolutions.
The consultant will be part of the Frontend Technologies supporting US/Canada based web and mobile functionality in our IT facility in Chennai. The candidate should possess broad functional knowledge in their domain and in-depth technical knowledge in.Net Framework, ASP.Net and SQL Server. The candidate should have confirmed expertise in supporting ASP.NET and SQL Server related applications.
Role and Responsibilities
ü As an associate engineer, should possess good understanding of the application architecture to enable better fix of issues.
ü You will be responsible for resolving any technical issues reported by the business users.
ü Deliver new or improved artifacts as required by Development lead and team lead.
ü Proactively anticipate issues, identify possible causes, work with the team to identify and propose solutions with an innovative demeanor.
ü Excellent customer service skills: including good communication, prioritization and sense of criticality - Providing a high level of service to our business users and adhering to our SLAs and follow ups till completion.
ü Coordinate with vendor application team and the key partners for any application issue.
ü Ticketing systems handling
ü Formally document as needed; QRG, SOPs, Knowledge articles and TDSs.
ü 3 to 4 Years of Experience required in ETL tools (IPC and/or Snaplogic)
ü Technical hands-on experience in MySQL, Oracle/SQL Server.
ü Able to grasp and learn new technologies and concepts.
ü Capabilities for Problem determination, workaround resolution, root cause analysis.
ü Experience on SNOW and/or Jira systems
ü Self-driven, self-taught, and proactive behavior are a must.
Desirable Skills and experience
ü Audit processes
ü Agile methodologies
WHY JOIN US?
We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.
SO, WHAT’S NEXT?
Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Date Posted
Closing Date
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
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