Associate Director - Product Management for Data Platforms

Job Purpose

The Commercial Digital & Tech team is one of the most dynamic teams in GSK. It is focused on strengthening GSK’s engagement with Health Care Professionals (HCPs) and Patients. Together, we design and engineer global technology products to enable effective and optimal communication on the science of our therapies in simple, powerful, and trusted ways.

To help us achieve our ambitious goals we are looking for a Product Manager who will play a key role in shaping our Commercial Data Platform - a cornerstone of GSK’s commercial operations.

This role will allow you to lead all key Product Management activities within the product delivery lifecycle and provides an excellent opportunity for you to progress in your career. You will also have a direct impact on helping our medicines & vaccines get to the people who need them.

Your responsibilities include:

• Working closely with BI & data science teams, as well as business units, regions & markets to understand their needs and deliver necessary data infrastructure and tools for advanced analytics and machine learning projects.
• Own the relationship & communication with regions, markets and business units throughout a delivery.
• Evaluating new capabilities and tools provided by technology platforms, and collaborating with Data Engineering and Platform teams to implement those that enhance the data platform’s value
• Where appropriate, coordinate budget for any region data platform initiative, ensuring cost-effective solutions.

Your goal is to ensure the most valuable work is always shipped by our Data Platform teams. To achieve this, you will use best practice Product Management techniques, including:

• Conducting user research (qualitative) to identify the biggest user pain points - generating & evaluating ideas to address them
• Measure (quantitative) the impact of all new work shipped and help to close the learning loop
• Using your learnings, set priorities & goals for the Commercial Data Platform that are both valuable and viable, and publish a clear roadmap to all interested parties
• Continually communicate progress & learnings to stakeholders including end users and senior leadership
• Research & evaluate market and technology trends, bringing the best opportunities and ideas back into the team

And, you must be able to deliver in a large matrix organization:

• Ability to set expectations, resolve conflicts, and priorities based on customer value.
• Build a strong partnership with enabling teams such as GP&T and GRC and key vendors such as Databricks
• Maintain high credibility and deliver real value by shipping products that make our users’ lives easier and deliver more value for GSK’s commercial business.

Qualifications, skills & experience

• Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field. A Master’s degree is preferred.
• Minimum of 7-10 years of experience in product management or in product related roles.
• Ability to perform your role and manage stakeholders across a matrixed organisation and capable of Influencing/negotiating with external 3rd parties

Product Management skills

• Customer Research techniques – continuous discovery techniques, primary and secondary research methods
• Setting a Product vision, using frameworks such as Product North Star and OKRs
• Prioritizing ideas and opportunities to be built based on customer value
• Conducting planning sessions, resolving conflicts, and setting expectations
• Excellent problem-solving skills and the ability to troubleshoot complex data issues.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Technical & domain skills & experience

• Data Lakehouse best practices: Medallion, ETL and Event-Driven design patterns
• Data Management techniques: Data Lifecycle Management, Data Lineage, Meta Data Management & Data Cataloguing
• Data Governance methodologies: Policies, Standards & Roles, and knowledge of regulatory requirements and compliance in data management within the healthcare sector (including GDPR and CCPA)
• Proficient knowledge of data engineering tools and technologies, such as SQL, Spark, Azure and the Databricks Platform

At GSK, we are dedicated to fostering an inclusive and diverse work environment. We believe that diversity in our workforce drives innovation and growth, and we are committed to providing equal opportunities for all employees and applicants. We strive to create an atmosphere where all individual’s unique perspectives and experiences are valued and respected. All qualified applicants will receive equal consideration for employment without regard to their sex or gender, caste, pregnancy, gender identity/expression, physical and/or mental disability, or any other protected characteristic as per applicable law.

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

  
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