Join our team at SVB Global Services India LLP hereinafter referred to as First Citizens India– an organization that has built a legacy of strength, stability and long-term thinking that has spanned generations. Our parent company, First Citizens BancShares, Inc. is a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500™.
Situated in the vibrant city of Bengaluru, we play a crucial role in driving the success of our parent company and its subsidiaries.
At First Citizens India, our team brings together diverse backgrounds and rich experiences to deliver excellence across key business functions. Our commitment to innovation and collaboration makes us the preferred partner in navigating the dynamic and fast-growing digital landscape. We believe in diverse, equitable and inclusive working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.
Job Description:
Job Title: Associate Director Compliance
SVB India is a global delivery center for SVB, the financial partner of the innovation economy and parent of Silicon Valley Bank. SVB India develops products and provides services in finance, banking operations, risk and technology, and employs more than 800 employees and will be rapidly expanding. Learn more at https://svb.wd5.myworkdayjobs.com/svbankindia.
Job location – Bangalore
About the Job:
The Associate Director is responsible for managing the India entity Privacy Compliance Program and ensuring alignment with relevant India regulation(s), US regulations, and the enterprise Privacy, Records Management and Information Security Compliance Programs. The role will be responsible for Second Line oversight and effective challenge on First Line privacy, records management and information security activities and providing regular reporting and updates on the state of compliance to all key stakeholders. The role will also dually report into the enterprise Chief Privacy Officer and work collaboratively to act as the point of contact in India.
The role initially will be a senior individual contributor and potentially may manage a few individual contributors with solid Compliance and Risk Management experience and skills. The role will engage with global stakeholders to establish effective collaboration and communication. The role will be expected to be responsive to changes in the business environment.
The ideal candidate will:
- Demonstrate in-depth knowledge about privacy compliance and risk management programs, including the recently enacted India law, Digital Personal Data Protection Act 2023, its associated implementation, and holistic approach to sustaining compliance on an ongoing basis.
- Understand best practices and the applicable US and non-US data and privacy laws and regulations that apply to First Citizens Bank and advising on compliance requirements.
- Promote the awareness of, and compliance with, privacy requirements, and helping to ensure that the appropriate privacy controls are in place.
- Oversee the adequacy of privacy, records management and information security risks and controls across all activities of India entity.
- Developing and implementing the Privacy, Records Management and Information Security Compliance Program for the India entity, which includes:
- Developing Standards and Compliance Procedures, as needed, to support the Program.
- Working with the enterprise Privacy Compliance Team, as well as First-line Risk and BUs, to implement applicable privacy requirements, such as delivering privacy notices, accepting and honoring individual data rights requests for information or for opt-out, managing complaints, third party data sharing restrictions and data breach management and communication.
- Assisting BUs in the development of effective privacy and information security procedures and conducting periodic reviews of the procedures, when necessary.
- Working with the Compliance Risk Assessment team to aid in the development of inherent risk questionnaires and control guidance, respond to subject matter-related questions, and perform quality assurance reviews.
- Coordinating and working with the First-line Risk and BUs to complete Privacy Impact Assessments (PIAs) or other privacy risk assessments, as necessary
- Monitoring the depth of privacy compliance training and initiating actions to improve the training or clarify policies and practices when necessary
- Monitoring performance and effectiveness of privacy and information security controls and providing periodic reports on compliance to all key stakeholders
- Serve as a Privacy and Information Security subject matter expert, perform oversight and effective challenge First Line activities
- Communicate to stakeholders clear and concise information to support their decision making and to help garner agreement and support their strategic priorities
Leadership and People management
- The role currently is an individual contributor and may have people reporting into him/ her in future.
- Define talent/skill needs and resource requirements keeping in mind process evolution and emerging technologies.
- Provide clear definition of roles, responsibilities, individual goals, and performance objectives for the team.
- Provide regular, constructive feedback to maximize positive impact of individual team member’s talent
- Create and support a collaborative team environment
- Build collaborative and effective partnership with all key stakeholders to ensure seamless support
Decisions
- ☒ Routinely makes recommendations that require approval to implement with the occasional decision without approval.
- ☐ Occasionally makes recommendations that require approval; does not make impactful decisions that do not require approval. Routinely follows defined process.
What You’ll Bring:
- Excellent written and spoken communications skills.
- Strategic planning skills supported with analytical skills.
- Team management and people management skills.
- Planning and execution skills.
- Stakeholder management skills, e.g., effective forward-looking planning, communication, and delivery of services.
- Able to effectively manage tasks as agreed and delegate work among team members.
- Efficient and well-organized workflow and process design skills
- Outstanding attention to detail, accuracy of information
Education and Experience:
- Bachelor/ Master’s Degree preferred; or 14+ years of related experience
- Good knowledge of MS Office
- 14+ years of privacy compliance risk management experience in financial services
- Experience in managing people and stakeholders.
Certifications:
Relevant Privacy, Information Security, or Risk Certifications preferred: CIPP, CISSP, CISA, CISM
Equal Employment Opportunity
SVB Global Services India LLP hereinafter referred to as First Citizens India is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive, equitable and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy covers all employment processes such as recruitment, hiring, compensation, benefits, promotions, learning opportunities, and other applicable employment terms for all qualified applicants and employees.
