Overview The Commercial Services Architect role is responsible for supporting Sales Transformation & Commercial Domain EA in defining the global north star architecture for Sales & Service (capabilities, technology standards), governing and ensure organization aligns with enterprise standards and uses common solutions, defining the architecture for Sales Transformation and Commercial Services programs and providing architecture coaching/guidance to sector EA’s for sector specific Sales Transformation & Commercial initiatives, towards reducing IT costs and complexity and ensuring long term viability of solutions. Responsibilities • Support Domain EA’s in defining north star reference architectures for domain (capability models, with common terminology, definitions, and flows). • Support Domain EA’s in defining technology strategy for domain. Co-lead the evaluation and selection of solutions/platforms to meet global/sector needs. • Support Domain EA’s in evangelizing and increase awareness of global reference architectures and tech standards for domain across the enterprise. • Support Domain EA’s in shaping the technology strategy of Sales Transformation & Commercial initiatives to maximize alignment with standards. Help close fit gaps with standards to minimize local solutions. • Support Domain EA’s in delivery of consistent solution architecture (conceptual, logical, and physical architecture) for key transformation initiatives to ensure solution is fit for purpose, flexible, scalable, and sustainable. • Understand new demand to improve Commercial Services including automation, service delivery, and reporting & analytics. • Help guide / support sector Commercial architects in defining solution architecture for sector specific projects. Qualifications • Bachelor’s Degree in Information Technology, Computer Science, MIS, or similar field, Masters preferred. • 15 + years of software industry experience. • 8 + years of solution architecture experience. • In-depth knowledge and practical experience of the primary Commercial business processes including Selling & Ordering, Merchandising, Delivery, Digital Sales, Service & Execution, and Customer Service. • In-depth knowledge and practical experience of B2B sales & order, customer loyalty & engagement, and Customer Relationship Management processes. • In-depth knowledge of data & analytics and integration architecture patterns, PepsiConnect Commerce platform, and key concepts for guided selling, next best action, smart ordering, planogram compliance, etc. • Experience with key vendor software packages including SAP, Salesforce CRM, PIMCore, Omnitracs OT1, Bringoz, etc. • Ability to comprehend business strategies and needs and translate them to technology strategies. • Effective conceptual selling experience. • Ability to demonstrate a mindset for the Conceptual, Logical, Physical levels of architecture and apply them effectively. • Systems thinking, understanding of relationships between various systems. • Strong thought leadership and executive storytelling skills, assertive and trusted advisor, and ability to produce high-quality deliverables. • Understanding of integration technologies and patterns; data architecture and patterns.