Overview Own and manage end to end solution architecture service delivery for the sales and marketing functions domain for AMESA / APAC. This includes technology strategy and solution design for the following capability areas: field sales, telsale, ecommerce (B2B, B2C), equipment services, CRM, TPM, marketing & personalized consumer engagement , and FOBO management Responsibilities Accountabilities are statements of the important end results which the job must achieve. These statements should relate to an end result or objective which must be accomplished and against which some measurement of performance can be applied. Evangelize global technology strategies and standards in the sales and marketing domains and drive adoption within sector Develop current state , future state architecture and roadmaps for key opportunity areas and partner with delivery leads to materialize Shepard all proposals and projects in the sales and marketing domains and ensure they leverage globally defined frameworks, standards, guidelines and patterns . Ensure appropriate governance process followed for any deviations and exceptions Provide end to end solution architecture services for key sales and marketing projects (tier 1,2,3 and select tier 4,5) to ensure solutions meet the desired business needs and are flexible, scalable , resilient and secure. This includes producing architecture deliverables leveraging globally defined architecture services framework. Key deliverables are: Conceptual, Logical and physical architectures holistically describing the target solution architecture Support portfolio rationalization efforts through “as is” inventory validation, and recommendation of optimization opportunities . Influence scope of existing projects to accommodate simplification opportunities Maintain networking and working relations with Global EA Domain owners and functional SMEs to ensure timely engagement, transparency and aligned decision making Stay abreast of defined technology standards, guidelines and patterns and latest technology trends Qualifications Business Acumen Strong knowledge of business processes and capabilities for responsible domains. Ability to comprehend business strategies and needs and translate them to technology strategies. Technical Good understanding of AMESA / APAC application landscape Experience with solution design and delivery from a range of vendors as well as bespoke development In depth knowledge of domain-specific platforms & how they integrate with the broader ecosystem Very good knowledge of digital platforms (Data & Analytics, Integration, Commerce, Emerging technologies) to enable delivery of end to end solution architecture Ability to demonstrate a mindset for the Conceptual, Logical, Physical levels of architecture and apply them effectively. Thorough understanding of the architecture guiding principles / modern architecture and leverage them to design forward-looking solutions. Good understanding of various elements of security Knowledge and expertise needed across all digital platforms (data and analytics, internet of things, integration, web solutions, commerce integration) Networking needed with a wide group of global domain architects for guidance and alignment Ability to develop and align common position on complex architecture topics and influence without authority Solid knowledge of architecture services practice, established standards, frameworks, guidelines and strategies are critical success factors for the role. Behavioral Demonstrate ability to influence technology strategy and solution design for key initiatives, to align with enterprise standards and adhere to architecture guiding principles. Apply proper level of thoroughness and due diligence to architecture recommendations and communicate with effective storytelling to all levels of the organization. Demonstrate an interest for continuous learning and willingness to apply an outside-in thinking. Coaching and mentoring skills.
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