Associate Director - Capability Owner - Change Management

We’re looking for agile, high-performing talent with a background and experience in leading large scale transformation programs and setting up Change CoE practice to join our Enterprise Transformation Office (ETO) team based in our vibrant Global Capability Centre (GCC) in Bengaluru. This team works with people across our various functions & businesses worldwide to make to drive our enterprise initiatives to drive performance and transformation.

We are looking for proven change practitioner with the ambition and capability to build a world class change management capability.  You will bring your change expertise, creativity, and communication capabilities to build a strong change capability and possess strong influencing and people skills to engage and inspire diverse teams to enable effective adoption and embedding of change to deliver real business value.

As part of a modern, ETO function delivering world-class service, you’ll have the opportunity to develop your skills to progress in your career while working in a diverse and culturally rich environment with some of the best and brightest in the field.

This role will provide YOU the opportunity to lead key activities to progress YOUR career.  These responsibilities include some of the following.

The Capability Owner for Change Management will lead the strategy, development, and implementation of change management frameworks and methodologies across the ETO function. This role will focus on driving a consistent, integrated approach to managing change, ensuring the organization’s transformation efforts are aligned with its strategic objectives.

The key purpose of this role is to elevate the capability of ETO team members and ensure highest standards are met for the capability. This role owns continuous identification, development and embedding of newer skills within change management capability (Core, Soft and Enterprise skills) as they evolve and is relevant for GSK as well ensure knowledge retention and sharing.

• Role Expectation:
• Define and establish the vision, strategy, and goals for the Organizational Change Management (OCM) capability within the ETO function.
• Methodologies/ frameworks:
  • Lead the development and maintenance of change management frameworks, methodologies, and tools that align with the organization’s strategic initiatives. Ensure tools and templates are fit for purpose for GSK
  • Continuously assess and evolve the change capability practices and offerings based on feedback, industry trends, best practices and evolving business needs.
• Capability Governance:
  • Drive consistency in change delivery through standardized approaches, metrics, and governance models across portfolios.
  • Drive capability standardization across portfolios.
  • Ensure consistent use of capability artifacts across ETO portfolios.
• Capability Maturity Framework: Own and define capability maturity framework and strategy for improving capability maturity.
• Capability Build:
  • Own (along with Training POCs) the effectiveness of capability trainings (core skills) - this will include the identification of training needs, creation of appropriate training materials and implementation of training plans and appropriate pedagogy and monitoring success criteria.
  • Develop a team of change management professionals within the transformation CoE, and providing coaching, mentoring, and support to them and to talent deployed on CM programs to enhance their capabilities and effectiveness.
• Knowledge Management:
  • Implement a knowledge-sharing platform to capture and disseminate best practices, lessons learned, and case studies related to change management. Establish a knowledge-sharing culture to leverage best practices, lessons learned, and innovative approaches to change management.
  • Build the content for Onboarding of the new change resources on GSK methodology and best practices.
• Change Practitioners Network: Set up and drive the Change communities of practice within ETO.

We would like to speak to you if you have these experiences and skills.

• Deep subject matter expert in program changes and communication management.
• Proven track record of delivering transformational change on multiple large-scale programmes (e.g. SAP ERP deployments, Cultural Change, Transformation agendas, M&A, etc.) and setting up the Change Capability.
• 15+ years’ experience of change management and communications delivery.
• Certification in Change Management methodologies (e.g., Prosci, ADKAR, ACMP, APMG) is a mandatory.
• Change capability build - Training experience.
• Strategic thinking with the ability to align change capability build to business objectives.
• Exceptional leadership and team-building skills, with a focus on developing and mentoring talent.
• Demonstrated experience in team building, mentoring, and talent development
• Strong leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Analytical and strategic thinking with a track record of designing and implementing successful change management strategies.
• Knowledge of change management methodologies, tools, and industry best practices.
• Ability to navigate in a dynamic and fast-paced organizational environment.
• Ability to inspire cross-functional, virtual, global, and diverse teams. 
• Relationship and stakeholder management, (e.g. persuading and influencing skills)
• Proven problem-solving and negotiation capabilities along with a process-focused perspective.
• Flexible to work to cater time zones based on the business needs

At GSK we value diversity (Gender, LGBTQ +, PwD etc.) and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution.

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Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

  
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