Associate Director, Business Analyst

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Business Analyst

Business: Wholesale 

Principal responsibilities

The Associate Director, Business Analyst will primarily be responsible for:

• Leading activity to identify, review and analyse business processes and systems to understand design implications across Business, IT and Operations
• Leading the design and reengineering of processes, where process is one of the many parts of the change, and provide detailed guidance on process design (considering risk, end-to-end and cost)
• Overall support to impact assessment for change requests on design, scope, time, budget or effort on programme plan and provide accurate estimates for handling new requirements, design changes and scope
• Managing implementation of solutions
• Development of control structures and performance scorecards (KPIs) to ensure project milestones, budgets, resources and employee engagement aspirations are met, implementing mitigating actions as appropriate
• Management of external service providers.
• Work with markets/regions to understand regulatory, customer and competitive landscape
• Primary customers are: WCL functional and delivery teams, Other business areas and lines as appropriate, Group Functional Teams – e.g. Risk, Group Finance, IT, Operational support teams, Group & Regional teams, Other Risk sub-functions – global and regional.
• The Associate Director, Business Analyst will lead, contribute, challenge and advise effectively on areas within their scope, including internal committees / forums and support the provision of transparent and insightful feedback on status. They will communicate with clarity, impact and passion to inspire audiences and create a shared understanding and commitment.
• Act as a role model to the team in business analysis and design best practices. Promotes innovative approach when devising solutions. Champions the benefits and utilisation of Agile delivery encouraging the appropriate deployment
• Support and encourage constructive cross-country, cross function, and cross-business teamwork by demonstrating collaboration and taking prompt action to address any activities and behaviours that are not consistent with HSBC's diversity policy and / or the best interests of the business and its customers.
• Give timely, honest and constructive feedback to others.
• This role may occasionally lead other analysts on projects or programmes