Associate Director, Business Analyst

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Business Analyst

Principal responsibilities

The Associate Director, Business Analyst will primarily be responsible for:

• Leading activity to identify, review and analyse business processes and systems to understand design implications across Business, IT and Operations
• Analysis of Credit and Lending journeys to identify potential AI use cases
• Documentation of detailed requirements for AI use cases, including identification of strategic data sources, business process updates and business requirements for technical teams
• Provide support to to the delivery lead, owning workstreams or packages of work to enable the successful delivery on new capabilities, including managing the rollout of newly developed capabilities to HSBC regions
• Ownership over AI governance processes and required documentation for identified use cases
• Overall support to impact assessment for change requests on design, scope, time, budget or effort on programme plan and provide accurate estimates for handling new requirements, design changes and scope
• Managing implementation of solutions
• Development of control structures and performance scorecards (KPIs) to ensure project milestones, budgets, resources and employee engagement aspirations are met, implementing mitigating actions as appropriate
• Management of external service providers; Work with markets/regions to understand regulatory, customer and competitive landscape