Associate-Digital Product Management [Product Owner]

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express is on a journey to provide the world’s best customer experience every day. The Commercial Data Office (CoDO) team, within Global Commercial Services (GCS), is focused on powering the best customer experience and business growth through data. With continuous changes in the regulatory environment and innovation through data evolving, CoDO plays a key role in strengthening GCS critical enablers and supporting new opportunities. In partnership with the Enterprise Data Office and across GCS, CoDO is tasked with building new, innovative data solutions for our customers, while adhering to regulations and data management best practices.

Drive Strategic Growth & Revenue –Defining the vision and roadmap to transform data as a key asset to power business growth.

Modernize Data Management –Ongoing data management, data discovery and collaboration across Global Commercial Services

Ensure Health of the Commercial Business – Striving for 100% reliability of current data platforms and capabilities while developing more agility and scalability for the future

This role would be responsible for partnering with stake holders, gathering requirements, working with technology for development and finally delivering solutions to our customers. This includes analyzing and monitoring existing solutions, tracking, accurate delivery and ensuring health of the platform.

• Analyze and conceptualize end-to-end user journey, focusing on enhanced experience and data access controls in partnership with various partners
• Thorough understanding of current CoDO capabilities and linkages to other commercial data and products/capabilities to suggest optimization & modernization
• Understand business objectives, convert it to data requirements & technical needs and get it implemented by technology using agile framework
• Partner with AXP data office to build new & innovative services for our customers by leveraging enterprise tools, processes, technical expertise and policies
• Participate in project team meetings and communicate effectively with peers, architects, system analysts, project managers & others, reporting project status as required
• Participating and Agile ceremonies like daily standup, sprint planning and change etc.
• Monitoring user stories and ensuring timely completion of the same
• Partner and align with business partners to provide quality solutions and alternatives that meet customer requirements and project deliverables
• Flawless execution of development, validation & implementation of data capabilities & automated solutions

Business Outcomes:

• Deliver high quality & accurate data capabilities results in timely manner
• Understanding and anticipating the customer’s needs to manage the development/delivery process more effectively
• Accountable for the Agile delivery framework
• Tracking progress and sharing updates to ensure partner satisfaction

• Put enterprise thinking first and balance the needs of customers, partners, colleagues & shareholders.