Assistant Vice- President: RES F&C Compliance Delivery Team Lead

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they are consumers, corporations, governments, or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi.  We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients.

 We’re currently looking for a high caliber professional to join our team as Assistant Vice President - RES F&C Compliance Delivery Team Lead - Hybrid based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  
  

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  
  

• We empower our employees to manage their financial well-being and help them plan. 

  
  

About the Team:

Real Estate services (RES) provides services and premises that are cost effective, safe, and productive to Citi Businesses, through a network of regional offices and a team of international realty advisors. RES manages approximately 2,500 properties (36 MM Sf) and supports businesses through the development and maintenance of office buildings, data centers and branches. The products and services include premises acquisition and disposal, construction (including fit outs, moves and changes), maintenance, facilities management, and utilities supply.

In this role, you’re expected to:

The RES F&C Compliance Delivery Team Lead is specifically tasked with managing a team to actively monitor project documentation and implementing the necessary corrective actions to maintain compliance throughout the project lifecycle. This role will leads their team to support ensuring projects adhere to Citi relevant policies and procedures, including maintaining project documents such as contracts, permits, certificates of insurance, etc.

Key Responsibilities:

• Manage team of c.9 compliance delivery operators, ensuring they are motivated, trained, and perform at their best.
• Direct the team to help provide guidance on Citi Policy, Procedure and Standards relating to operational requirements, as well as provide interpretation of internal compliance procedures and guidelines.
• Monitor team performance and maintaining high levels of service quality.
• Manage team resources and staff workloads, optimizing team efficiency.
• Lead the team effectively support Project Management staff by submitting Project Initiations and creating new projects in REALM, including Scope Agreements (pre-funding) and performing quality checks.
• Ensure the accurate Creation of Purchase Requisitions, compliance checks, project closures and invoice receipting from across the team by undertaking quality based reviews and sample checking, coaching and educating the team as required. based on supporting documentation and submit for approval in REALM and P2P.

Experience/Knowledge

• Proven experience (5+ years) in operations management or similar roles, with at least 2 years of team management experience.
• Experience working in cross-cultural global teams is an advantage
• Accounting background preferrable
• Knowledgeable in end-to-end P2P Purchase Order to Payment processes a
• Proficient in the use of office applications (MS Word, Excel, PowerPoint, etc.)

Required Skills & Qualifications:

• Strong leadership skills, with the ability to motivate and develop a diverse team.
• Exceptional problem-solving skills and the ability to make quick, effective decisions.
• Excellent communication, interpersonal, and organizational skills.
• Experience in process improvement and project management.
• Ability to work in a fast-paced environment while maintaining high standards.
• Proficiency in Microsoft Office Suite and other operations management software.
• Strong analytical skills and a data-driven mindset to track and measure performance.
• Excellent English written & verbal skills
• Strong analytical skills
• Effective time management, documentation and organizational skills
• Action-oriented, logical and rational
• Analytical and organized, with attention to detail
• Flexible and team-oriented, willing to learn and share experience with other team members
• Has a strong sense of urgency

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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