Assistant Vice President – MSS Corporate Sales Chief Operating Officer

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President – MSS Corporate Sales Chief Operating Officer

Principal responsibilities

• Contribute to the corporate business by supporting salespeople on RFP(Request for Proposals) requests (global or regional) where clients receive a fixed margin globally, helping to manage the process and be the central hub of knowledge on margin tier structures
• Support monitoring, remediation and redress of pre-agreed margins
• Communicate with Sales, Product owners, Relationship Managers to understand and capture details of pre-agreed margin arrangements in order to update the central register
• Challenge, where appropriate, gaps in margin agreements and articulate where potential risks may lie. Consider the terms of the arrangement to determine scope prior to reviewing with Salespeople.
• Escalate potential operational losses when discovered
• Conduct comprehensive review of pre-agreed margins, building a workflow and managing stakeholder expectations
• Maintain ownership of the pre-agreed margin central register and inbox ensuring new agreements are being captured
• Monitor adherence to pre-agreed margins by performing post-trade analysis and escalate issues to get margin tier change requests processed
• Collaborate with change management to identify process/data gaps and define best practice based on lessons learned
• Support team lead in resolving complex onshore sales issues, interacting with multiple stakeholders across the business