Assistant Manager - Warehouse Operations - Economic Zones - Nhava Sheva

1. Shift Operations Management:                                             

• Oversee all warehouse activities during the assigned shift, including receiving, picking, packing, and dispatching of goods.                      
• Coordinate with the team to ensure that all tasks are completed accurately and on time.                 
• Monitor and manage shift schedules, break times, and overtime to maintain optimal productivity.                   

2. Team Supervision:                                      

• Supervise and guide warehouse staff, including data entry operators, forklift drivers, and labours                          
• Assign daily tasks to team members and monitor performance to ensure standards are met.                          
• Conduct regular team meetings to communicate shift objectives, updates, and safety protocols.                   

3. Inventory Management:                                          

• Monitor inventory levels and ensure accurate stock counts during the shift.
• Ensure proper handling, storage, and labelling of goods to maintain inventory accuracy.                         
• Assist in conducting regular cycle counts and physical inventory checks.                  

4. Safety and Compliance:                                            

• Enforce all health and safety regulations and protocols to maintain a safe working environment.                   
• Conduct safety inspections and report any hazards or incidents immediately.                     
• Ensure staff compliance with standard operating procedures (SOPs) and safety guidelines.                             

5. Process Improvement:                                             

• Identify and report any operational inefficiencies or bottlenecks.                               
• Suggest improvements to workflow, processes, and layout to enhance productivity and reduce costs.                    
• Assist in implementing new procedures and changes in warehouse operations.                         

6. Reporting and Documentation:                                             

• Prepare shift reports, including inventory status, staff performance, and any incidents or deviations.                         
• Maintain accurate records of goods received, stored, and dispatched during the shift.                
• Communicate effectively with the Warehouse Manager and other shift incharges to ensure smooth handovers.                

7. Equipment and Resource Management:                                           

• Ensure that all equipment (e.g., forklifts, pallet jacks) is in good working condition and used properly.                      
• Monitor and manage the availability and use of necessary resources and materials for daily operations.                    

8. Client Coordination:                                   

• Assist in managing client-specific requirements and ensuring that their orders are processed accurately and on time.                      
• Coordinate with the Warehouse Manager and client representatives to address any issues or special requests.                   

9. Training and Development:                                    

• Train new hires and existing staff on warehouse procedures, safety protocols, and equipment use.                  
• Monitor staff performance and provide constructive feedback to promote continuous improvement.                           
• Ensure that each team member has a designated backup to cover responsibilities in their absence.                               

10. Emergency Response:                                            

• Act as the first point of contact during emergencies, such as equipment malfunctions, safety incidents, or unexpected challenges.                             
• Implement emergency protocols and coordinate with the appropriate teams for swift resolution.                           

1. QUALIFICATIONS & COMPETENCIES 

• Bachelor's Degree or equivalent; a degree in logistics, supply chain management, or a related field is preferred.                                                                                        
• 6-7 years of experience in warehouse operations, with at least 4-6 years in a supervisory role.                                                                                      
• Strong leadership and team management skills.                                                                                 
• Proficiency in using warehouse management software (WMS) and Microsoft Office Suite.                                                                                   
• Good communication and interpersonal skills.                                                                                     
• Strong problem-solving abilities and attention to detail.                                                                                  
• Knowledge of health and safety regulations and procedures.

 Preferred Qualifications:                                                                                                                                                                              

• Certification in warehouse management or supply chain management.                                                                                                                                                   
• Experience in a high-volume, multi-client warehouse environment.                                                                                                                                                    
• Familiarity with lean management principles and process improvement initiatives.