Assistant Manager - Quality Auditor

Reporting To:

Manager Clinical Quality, India

Summary of Vacant Role:

The responsible is to enhance the quality of care in the assigned clinic by providing guidance, subject matter expertise and support.   This role also acts as liaison between hemodialysis clinics and other stake holders.

Roles and Responsibilities:

• Implementation of Clinical Quality & Management Directives and work instructions across assigned clinics.
• Implement documents are listed on the appropriate registers and that they reflect current best practices and are compliant with clinical directives.
• Ensuring all documents are appropriately managed with a register and version control and clinics are notified of all new documents.
• Reviews health records as necessary to assess and evaluate the appropriateness of care and treatment.
• Periodic Audits as per the Audit Calendar for the year.
• Need base Audit’s.
• Prepare, Collate and report on CQ audits.
• Ensure 100% adherence to the Clinical Quality protocols.
• Focus on OHS & EHS.
• Focus on EuCliD to achieve 100% compliance.
• Collaborates with other functional areas in the organization to ensure synergy and achieve Clinical Quality objectives.
• Strengthening of the link between Clinical Quality and clinical Nursing and education.
• Maintaining currency of knowledge and expertise in the designated functional areas of Quality.
• Maintains & updates own knowledge in relation to Quality and Infection Prevention and Control.
• Avails and utilizes personal, corporate and other resources to maintain up-to-date knowledge of all aspects of treatment of end-stage renal disease.
• Participates in one or more courses in formal education and functional area related conferences to advance knowledge and qualifications.

Skills, Qualifications and Experience Required:

• Registered Nurse/Allied Health Professional/Pharmacist or possessing similar health qualifications
• 3-5 years’ experience in healthcare environment
• Knowledge of hemodialysis and experience in implementing and supporting teams in infection prevention and control activities
• Extensive experience in Public Speaking and delivering education
• Strong organizational and analytical skills
• Excellent verbal and written communication skills

Characteristics Required:

• Ability to work within a multidisciplinary multicultural team.
• Strong leadership skills including customer service, performance management, education and continuous quality improvement, accreditation and infection prevention and control.
• Sensitivity to and respect for individual and cultural differences
• Ability to self-motivate and work autonomously within the scope of the role.
• Ability to represent the organization in a professional manner and build and maintain effective relationships.
• Highly organized with proven experience in self-initiated projects and communication