Assistant Manager - Payroll Services

Job Description

Title                 Assistant Manager - CE Payroll

Department      HR Shared Services

Location          India

Reports To       Senior Manager - CE Payroll

Level                4

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our HR Shared Services team and feel like you’re part of something bigger.

About your team

Global HR Shared Services function is a central hub of capabilities to provide HR Operations, Payroll, Global Mobility, HR System and Compensation & Benefits support services to staff and HR teams across all business areas. The objective of the function is to leverage HR technology infrastructure to deliver efficient HR processes and aim for operational excellence globally. Our team members are based in key hub locations across India, Asia, UK and Europe to provide these services globally within FIL.

The Payroll Services team sits within the Global HR Shared Services function and works in partnership with Compensation & Benefits, HR Service Delivery, HR Business Partners and business groups and provides assistance in the area of Payroll and related activities. The function is also responsible for managing the payroll for the organisations international locations.

About your role
Reporting to the Senior Manager - CE Payroll and working in partnership with the HR team you will be involved in all aspects of payroll. This role will combine your extensive payroll experience together with elements of HR, employee benefits, process improvement and relationship management. You will be the experienced liaison between the outsourced payroll organisation and key stakeholders in order to deliver quality outputs and efficient results. Main focus will be on the lead, management and coordination of all aspects of the payroll and benefits of several legal entities in CE. As an Assistant Manager, you will have direct responsibility for your payrolls and benefits and all related administration and projects. You will have to control all the key actions necessary for the timely and accurate receipt of information from departments and production of payrolls and administration of benefits. You will lead the contact and build strong relationship with our outsourced payroll agents and outsourced benefits agents and other third parties (Finance department, auditors). You will also act as the contact person for the resolution of queries from employees, HR colleagues and local management by providing timely and accurate advice to deliver high levels of customer service. You will need to keep abreast of industry best practices so as to provide the best possible solution options, and also keep abreast of HR, payroll and benefits legislation in order to provide appropriate advice.

About you

As member of the Payroll Service Delivery team you will also participate in global projects and support the whole team in order to ensure continuous service to all customers.

Key Responsibilities

• Process payroll for several legal entities in different countries in Continental Europe with help from outsourced payroll agent and complete any administrative tasks in conjunction with these payrolls.
• Check and validate HR data received via Workday
• Ensure accuracy of calculation of employees pay Gross to Net
• Assist Payroll Manager with month end consolidation
• Preparation and reconciliation of monthly Payroll
• Processing various transactions such as Overtime Stand-by payments, Court Orders (Council Tax, Child Support Agency, Jury Services), Holiday, Pay Rate, Jury Services etc.
• Processing SMP - Maternity pay, SSP – Statutory Sick Pay,SPP – Statutory Paternity Pay and other statutory adjustments.
• Overpayment, Taxes-, Full & final settlement of Employees Tax year end compliance
• Preparation and reconciliation of payment summaries
• Paying the employees in between through off cycle run, Manual Payment
• Build expertise in social security, tax matters and benefits for respective countries
• Communication with staff on employee-specific payroll/benefits issues
• Provide Finance department with accrual data, summaries and payment reconciliation and respond to queries
• Provide information and give assistance during internal and external audits
• Participate in project to further automate payroll/benefits processes, write / update work procedures, provide reports, KPI’s
• Support HR Business Partners regarding payroll and benefits related matters
• Work with Global Mobility Team with regards to relocation of international assignees or transferees
• Interaction with HR Service Delivery team, consultation and control of employee database with respect to information for new hires, leavers and other changes
• Interact with different HR Business Partners and work effectively with HR colleagues across the Company to ensure exchange of best practices Act as liaison in answering questions, providing alternatives and facilitating decision making
• Recommend and participate in the development of new procedures and policies related to payroll/benefits operations utilizing knowledge of policies and regulations
• Other Payroll tasks as deemed appropriate and back-up of team members in charge of other countries
• Helping the employees to sort out any queries over the phone, via email/tickets
• Ensuring that emails are timely responded as per agreed service metrics

Experience and Qualifications Required

• Graduate Degree in Accounting with 3+ years of relevant experience
• Previous experience in managing Continental Europe payroll processes is considered an advantage

Key Competencies

• Demonstrated payroll experience
• Very good understanding of DC pension plan principle and other benefits (Life & Disability, Lunch vouchers, etc.)
• Excellent communication skills with fluent English
• French and/or German; Italian/Spanish (written and oral) is considered an advantage
• Accurate, with attention to detail
• Problem solving ability, analytical and numeracy skills
• Legislative and award compliance – ability to interpret relevant awards and legislation
• Demonstrated team player
• Customer focussed and business oriented
• Proactive, hands-on with can-do approach
• Accurate, with attention to detail
• A positive, flexible and proactive approach
• Knowledge of payroll platforms and Workday
• Familiarity with HR processes, knowledge of basic accounting principles
• Flexible and ready to work in changing environment
• Strong Microsoft Excel, Word and Access skills

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.