Assistant Manager Operations

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We are currently seeking a person to join the Fund Administration team (FS) within Securities Services. Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing services. Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

Job Introduction

• The primary purpose of this job is managing the fund administration services for specific Mutual fund / Insurance / AIF & PMS client.
• Subject Matter Expert for the respective area of Operation.
• Assist the line manager in implementation of longer-term strategic vision for the operations unit. This includes testing and implementing system changes & ensure compliance with FIM & all relevant local regulations.

Principal Responsibilities 

• Ensure error-free calculation of Net Asset Value (NAV) and timely / accurate reporting to clients on a daily basis.
• Preparation of various client and regulatory reports as per prescribed formats and timelines.
• Handling of various audits (Statutory Audit, SEBI Audit & Internal Audit) for the Mutual Fund / Insurance / AIF clients.
• Process and Productivity Improvement - Contribute towards cost saving / revenue enhancement initiatives for the business by automating the manual processes thereby improving the productivity.
• Ensure Operational Memorandum & Client SLAs are always met. Ensure that all new Client requirements are accepted if feasible.
• Tracks competitors with respect to service proposition, value-added services, best practices etc.
• Explores avenues for service improvements and provides value-adds to clients on an ongoing basis.
• Ensure error-free and efficient operations across all clients as well as adherence to defined process notes and diligently following the daily checklist put in place. To put in tools / triggers to monitor performance as per the defined process notes and checklist on an ongoing basis. No instance to be observed where any process deviation / exception has taken place that has resulted in negative impact for the client or HSBC.
• To manage operational risk, including its identification, assessment, mitigation and control & assess operational gaps / inefficiencies which could lead to frauds and lapses
• Implement Global Standards