Manage warehouse operations and delivering high service levels to ensure that the team delivers results in line with Customers agreed SLA in accordance with network procedures and defined standards
Over all responsible for receipt, storage & dispatch management as per agreed standard Operating procedure. · Shall be single point contact from DHL to deal with day-today co-ordination with customer. Deal directly with the Customer. · Be fully aware of warehouse activities and take appropriate action to help meet company targets and standards. It is therefore essential that the successful applicant can adapt quickly to changing situation
Must have ability to initiate a proactive management style and anticipate the requirements of the customer. · Shall be fully accountable for regular cycle count, monthly wall to wall count and subsequent stock reconciliation to meet stock accuracy agreed with client. · Be able to introduce Continuous Improvement Programs along with the growing scope of work. · Should be sound with financial numbers and be able to co relate the numbers to operations. · Manage in a high pressure, changing environment with demands from both internal & external customers regionally. · Lead in all aspects of planning the total operation including managing potential problem areas and initiating remedial action related to warehousing and transportation. · Complete administration of warehouse staff/workers, contracted agencies. · Job allocation to warehouse team for efficient operation management. · Resource deployment for timely completion of assigned tasks of day-today activities. · Control & monitoring management for fixed roles and responsibilities of operation team.