Assistant Manager - BSM

Primary Job

• Servicing on all Sales & basic lifecycle management queries
• Working with cross functional teams for better resolution of merchant queries.
• Cross-sell of PayU Products to merchants
• Role Involves reaching out to all merchants on daily basis for business continuation, drop, uplift and more with issue resolution and reconciliations 

Roles & Responsibilities

• Identify leads in segment, i.e. government, education and utility; and work towards signing them with PayU for payment gateway products
• Manage existing accounts to ensure revenue levels are grown and product array widened, through cross sell 
• Work closely with regional business lead in strategic and tactical planning for the region 
• Conduct product presentations, demo, commercial negotiation and agreement closure. 
• Act as first point of contact from business team for merchant queries 
• Work with internal stakeholders in ensuring customer satisfaction with PayU product & services 
• Achieve allocated quarterly and yearly targets for sales in dedicated region

What are we looking for

• 3-5 years of experience in sales, business development, or account management
• Experience in merchant servicing & engagement
• Experience in portfolio management, cross sell & upsell 
• Excellent written and verbal communication skills
• Ability to think strategically and execute methodically
• Comfortable in a fast-paced, multi-tasked, high-energy environment 
• Collaborative working style. Must work well in a team environment