Assistant Guest Relations Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Assistant Guest Relations Manager

Work Dynamics

You should be adept in Facilities management activities. Familiarity with occupational safety requirements and continuous improvement initiatives is also helpful.

Got upbeat and pleasant attitude? This role is the perfect opportunity for you to show off your people skills, which will ease your interactions with different kinds of clients. Your superior organisational skills will also come in handy when it’s time for you to prepare client reports. 

Duties & Responsibilities:

• POC from GPS side for coordination with WeWork community team
• Ensure continuous uptime of facilities services ( Lighting/ AC, pantry, conference rooms, common areas, rest room, café setup, lift services etc)
• Daily walk through of the site, note down the snags (IOMS / Wework tool) and work/coordinate for the timely closure
• Walk through with community on a weekly basis. Monthly walk through with client & operations team
• Handling employee request/queries and drive it closure within the agreement TAT.
• Plan / execute all hands / events with client direction or employee request
• Plan & execute GPS extended event’s
• Have an asset tracker for Nike belonging furniture’s
• Responsible to communicate upcoming events & day today activities for EGL employees.
• Unboxing- Plan & arrange for distribution & tracking
• Ensure Café is set for breakfast & lunch asper schedule
• Food is set in the main maire according to approved menu and ready to service as scheduled.
• Track & order food/beverage items monthly basis
• Re-allocation for furniture as per client / employee requests
• POC for IMT tool usage ( EGL & BTP):

• Ensure stock received is updated in the tool and necessary consumption is reflected effective from Aug’23.
• Further order of F& B consumables on a periodic basis for EGL

A client hero

Got upbeat and pleasant attitude? This role is the perfect opportunity for you to show off your people skills, which will ease your interactions with different kinds of clients. Your superior organizational skills will also come in handy when it’s time for you to prepare client reports. 

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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