and maintain high client satisfaction. This role provides an opportunity to demonstrate leadership skills, build effective business relationships, and gain end-to-end knowledge of the process.
Job responsibilities:-
- Managing the entire life cycle for Corporate Actions, Income and Class actions.
- Ensure accurate and timely completion of operational procedures.
- Understand, follow, and demonstrate compliance with all Risk and Control regulations.
- Identify, evaluate, and deliver process improvement initiatives.
- Ensure that documentation is maintained up to date.
- Monitoring and chasing queries to ensure timely completion based on deadlines/urgency/escalations.
- Taking process trainings for new joiners.
Required qualifications, capabilities, and skills:-
- Graduate with 3- 5 years of relevant experience.
- Strong analytical skills with high accuracy and attention to details.
- Strong Client Focus: adhering to response time to client and maintaining high client satisfaction.
- Demonstrated leadership skills: collaborate with and lead others by influence, to achieve objectives, with an aptitude for decision making and problem solving.
- Assertiveness: willingness and ability to challenge the status quo and express opinions,
- Strong interpersonal skills: can build effective business relationships with cross functional/geographical teams and coordinate with teams to action items.
- Adaptability - Ability to perform in a fast-paced environment and handle multiple tasks through effective prioritization
- Control orientated and Risk awareness is essential. Understand Operational Risks to reduce Risk Profile
- Gain end to end knowledge of the process & as an SME, assist in the key projects.
- Ability to handle all miscellaneous requests related to the process & assist the team with research & investigation as required
- Ensure to document procedures and identify requirements for additional controls as required.
- Ensure effective transfer of knowledge. Good on MIS & Reporting requirements.
- Knowledge of AI tools like Alteryx, Signavio, Tableau etc.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
