Join the Operations team as Area Manager. As Area Manager, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives leading to improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations
Key job responsibilities
• Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements
• Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters
• Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
• Visit the sites for various operational conformance, restrictions and norms
• Conduct Monthly Audits of 3P sites
• Visit all assigned sites at least once in a month
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in SSD Operations
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