Applications Analyst and Developer - Chennai

Job Purpose:

Responsible for creating, implementing, and managing Configure, Price, Quote (CPQ) solutions. This role requires proficiency in Infor CPQ, business logic development, scripting, and integrating systems with ERP and CRM platforms. Collaborate with the Team Leader and business stakeholders to establish and adhere to guidelines for solution design and implementation.

Job Description:

Infor CPQ (Configure Price Quote) & Infor CPQ Enterprise Quoting - Developments.

• Develop and maintain Infor CPQ applications, including rules, workflows, and configurations.
• Work with stakeholders to gather and analyze business requirements for CPQ enhancements.
• Design and implement complex product configurations, pricing models, and quoting solutions.
• Integrate Infor CPQ with ERP, CRM, and other business applications.

Infor CPQ Application Support

• Respond to end user complaints - issues and cases and guide the users for the correct procedure.
• Troubleshoot and resolve CPQ-related issues, performance problems, and system errors.
• Provide end users with the necessary support.
• Document technical specifications, workflows, and best practices for CPQ solutions.
• Book new requests with external application support.
• Follow up with external support till a solution is provided and implemented
• Provide training and support to end-users and internal teams.