Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : Cloud Network Operations
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: We are looking for highly motivated individuals to work in this demanding environment. The successful candidate will form part of a core team accountable for the successful day to day management and maintenance of the WAN environment. Delivering and establishing projects related network implementation for multiple clients. Roles & Responsibilities: Experience in the troubleshooting and performance management of data infrastructure networks
Customer service skills and client focus
Familiar with service management processes
Ability to read and write English with fluent conversational skills
Professional certifications, e.g. ITIL, COBIT, relevant technologies
Strong communication and interpersonal skills including an ability to convey technical information using non-technical language Hands-on experience troubleshooting Cisco routers, Catalyst and IOS switches (9000 series, Nexus series, 65xx, 45xx, and 35xx series).
Knowledgeable in the following data circuit technologies – ATM, DSL, Frame Relay, Ethernet, ISDN, POS
Expert knowledge in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc.). Specific knowledge of BGP, OSPF and IP protocols in an MPLS Environment.
Experience working on CoS, QoS, WRED and related quality of service parameters.
Good understanding of high availability fundamentals (HSRP and VRRP)
Hands-on experience of LAN switching technologies: STP, Trunking, Etherchannel
Knowledge of VPN technologies and IPSec and GRE protocols.
Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP
Organizational and problem-solving skills
Amazon (AWS) /Azure Cloud – Deployment & Operational support of enterprise AWS /AZURE & Google cloud setups.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
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