Application Support engineer

SoHo Dragon, Ahmedabad is a growing company and is always on the lookout for new, energized talent to join our team. We deliver only the highest standard of service to our customers, and therefore we only hire professionals that are great all-rounders

Shift timings: 7:30 AM to 12:30 PM and 6:30 PM to 11:30 PM

Experience: 8+ years

Location: Ahmedabad, Pune, Mumbai, Nagpur, Bangalore, Chennai, Noida, Gurgaon, Hyderabad

Job description

• Application requirement analysis
• Onboarding an application in SNOW
• User management, AD groups creation, Managing AD groups
• End to end SSO implementation process from Bank Security
• Application testing - Sanity Testing, error identification, Bug/defect management

Project Level -

• Application information gathering
• Infrastructure setup - windows, Linux
• Server maintenance and support

Monitoring-

• Setup application monitoring plan
• Daily batch monitoring and ETL executions
• Tidal job setup and monitoring

 Problem Management

• Addressing problem, troubleshooting, assessing technical solutions
• Check logs, work with cross functional teams to resolve issues.
• Use - Putty, SQL, Robo 3T
• Follow ITSM, Change and Problem Management