Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures, Cisco Firewall
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues related to applications. - Collaborate with cross-functional teams to identify and resolve system issues. - Provide support to end-users and address their queries and concerns. - Contribute to the improvement of application performance and stability. - Stay updated with the latest technologies and industry trends. - Ensure adherence to best practices and standards in application support. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures, Cisco Firewall. - Strong understanding of network infrastructures and their components. - Experience in configuring and troubleshooting Cisco Firewall. - Knowledge of network protocols and security principles. - Familiarity with network monitoring and diagnostic tools. - Good To Have Skills: Experience with cloud platforms such as AWS or Azure. - Recommendation: Familiarity with network automation and scripting languages like Python. -Swiching(CISCO, DELL), Routing(CISCO), VPN Gateway(C2S.S2S, Palo Alto, Fortigate,Checkpoint), Wifi and access points (Meraki, CISCO), DNS(Windows), DHCP (Windows, CISCO), SDWAN(CISCO Meraki), Loadbalancer(F5), Voice Gateway(Avaya) Additional Information: - The candidate should have a minimum of 3 years of experience in Network Infrastructures. - This position is based at our Bengaluru office. - A 15 years full-time education is required.15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.