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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job Details Job Profile SummaryThis role is responsible in providing proactive support in monitoring application performance, application optimization, system stability, database tuning etc. of enterprise eCommerce applications. The resource helps in monitoring systems availability, performance, and capacity against baseline metrics and reports trends.The resource will guide application development teams, tech leads, product owners performance bottleneck and shape work on building the performance focus backlog for the product team. He will provide best practices, solutioning new business problems, doing POCs of product(s) to add new capabilities to our eCommerce offering, supporting production environment and performance tuning to support our high volume of transactions.Job DescriptionDevelop a deep understanding of the application architecture including the various key components, what they do, and how they interact with each other.Develops in depth knowledge of supported systems and applications.Ability to perform multiple tasks concurrently, while making timely and sound decisions, working efficiently in a fast-paced environment, and workingExperience with application monitoring tools such as Dynatrace, etc.Good hands-on experience in Real User Monitoring (RUM) using Dynatrace with support and monitoring.Analyzing Dynatrace alerts in production system from Performance Engineering point of view and providing suggestions.Defining SLOs and Metrics in Dynatrace.Expertise in creating and configuring monitoring dashboardsExperience with Oracle monitoring tools such as OEM, etc.Experience with Log Management tools such as New Relic, ELK etc.Supporting a Tier 1 ecommerce-based application built primarily on top of SAP Hybris, Oracle, Solr and other Java technologies using SOA / REST principlesSeek out operational trends and potential issues that may have resulted from past code changes by monitoring site performance.Measures how the end users key actions in our ecommerce applications.Experience with recommending baseline monitoring thresholds and performance monitoring KPIs and SLAsMonitor site performance in test environments - (page load, response time from end to end) for new releases.Define, refine and report on key operational measurements including application performance.Work closely with software development team members to conduct research, identify design and coding issues, and contribute to problem resolutions.Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention.Monitor, maintain and support systems and software to ensure stability and compliance to SLA (service level agreements) and technology standardsRequires experience with Java 11 and exposure to Python, Java/Type script on Node.jsEffectively communicate and present platform improvements/issues to technical as well as functional stakeholdersExperience working with multiple scrum team and manage the platform backlog with minimum supervisionAdditional Job DescriptionBachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.10+ years of directly-related or relevant experience, preferably in software designing and development or systems architecture.Preferred Certifications:Dynatrace or any other APM vendor CertificationsTechnical Skills:Application Performance MonitoringReview Load Test scenarios, Validate different metrics such as response times, cpu utilization etc..JiraProgramming and Development – some scripting languages etc.Application ArchitectureSoftware Development Life Cycle (SDLC) – Agile and Waterfall experience.Tools Knowledge:DynatraceOracle Enterprise Manager ConsoleBrowser tools – Network/Console/Cookies etc..Cloud Computing Tools (Azure primarily and others such as AWS, Google Cloud)Load Testing tools (Load Runner, JMeter etc.)JVM Tuning – GC, Memory, CPU, IO etc.Programming and Development  using some scripting Languages – python, etc.Full storyGoogle AnalyticsEtc.Behavioral Skills:CollaborationCreativity & InnovationDecision MakingPlanningPresentation SkillsRisk-taking.EDUCATIONAL QUALIFICATIONS:Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.Preferred Certifications:Android Development CertificationCloud Architect CertificationsIntegration Architects CertificationsApplication/Infrastructure/Enterprise Architect Training and Certification, e.g. TOGAFSAFe Agile CertificationWORK EXPERIENCE:8+ years of directly-related or relevant experience, preferably in software designing and development or systems architecture.SKILLS & KNOWLEDGE:Behavioral Skills:AssertivenessConflict ResolutionCreativity & InnovationDecision MakingMotivational SkillsPlanningPresentation SkillsTechnical Skills:Agile Architecture DeliveryArchitecture Strategy & Framework DesignCloud Computing MethodologiesData Architecture & GovernanceProgramming/CodingScalable Technologies & ArchitectureSoftware Development Life Cycle (SDLC)Systems IntegrationWeb Application InfrastructureTools Knowledge:Cloud Computing Tools like AWS, Azure, Google cloudContainer Management and Orchestration ToolsBig Data Frameworks like HadoopJava Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented DesignMicrosoft Office SuiteNoSQL Database Platforms like MongoDB, BigTable, Redis, RavenDB Cassandra, HBase, Neo4j, and CouchDBProgramming Languages like JavaScript, HTML/CSS, Python, SQLOperating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQLWhat Cencora offers​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full timeAffiliated CompaniesAffiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITEDEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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