Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
APAC ASPIRE Commercial Excellence Partner (location agnostic in APAC)
The Position
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.
Are you ready to make a significant impact and contribute to the biggest business transformation in our APAC region? Join our team as an ASPIRE Commercial Excellence Partner and play a crucial role in deploying our innovative business solutions, called Roche ASPIRE Program, within our Diagnostics commercial affiliates.
This is a unique opportunity to be part of the ASPIRE deployment across multiple project waves, working closely in a hybrid setting with local commercial teams in one or more affiliates. As a key member of our dedicated and dynamic ASPIRE community, you will manage relevant tasks while shaping the future commercial framework of our organization.
This role can be performed location agnostic, within APAC time zones. Relocation is not considered, while regular business trips will be needed especially during the onboarding and intense collaboration phases, due to the job nature.
The Opportunity, but not limited to the following
You partner with the business and support in negotiating with stakeholders throughout the customer journey.
You play a pivotal role in collaborating closely with sales, technical service, marketing and other functional teams throughout the Marketing Plan to Cash (MP2C) and Plan to Deliver Customer Service (P2DCS) phases.
You evaluate Sales and Service processes and recommend improvements to enhance efficiency and effectiveness.
You support identifying and addressing bottlenecks in the commercial and service area, recommending and implementing solutions for improved workflow.
You manage business processes and solutions to support field activities, including CRM systems, mobile applications, and analytics tools.
You ensure master data maintenance across relevant CRM, Quote and Contract Management systems, overseeing records and generating relevant reports.
You provide data insights, embrace and implement system integration initiatives to drive commercial excellence across all areas of the business.
You manage and oversee all customer and tender contracts throughout their lifecycle, ensuring smooth operations and adherence to timelines.
You support in maintaining a robust commercial document (including customer contracts, tender documentation) governance to keep a high level of data quality and comprehensive oversight
You support Sales and Service operations providing guidance and optimizing cross-functional internal processes.
You actively contribute to ASPIRE based on your expertise and demonstrate flexibility working on multiple, different tasks supporting affiliate’s teams as it fits best.
You serve as a knowledge connector across business areas, functions, divisions and geography.
Who You Are
You hold a university degree in Finance, Accounting, Business, Economics, Supply Chain Management, or a related field.
You have a strong background in Commercial Operations or equivalent field
You have experience in CRM systems (salesforce.com) and SAP, and excel in managing extensive datasets using Microsoft Excel or other Business Intelligence Solutions.
You are a true team player with high work ethics, practicing a result-oriented working style, possessing strong decision-making and implementation skills with a proven ability to work independently and under pressure, effectively prioritizing tasks.
You have a deep understanding of our system landscape as well as our business processes.
You are hands on, data driven, strong communicator and have the ability to influence and support stakeholders across the organization in adopting new ways of working.
You have excellent verbal and written communication skills in English, enabling effective stakeholder communication.
Our offer
Competitive salary and benefits package, including development opportunities
Global environment with flexible work arrangements in an agile setting
*The job will be ending by the end of 2026, with possibility of renewal based on business needs and mutual agreement
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.