Analyst-Risk Management

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

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Function Description:

The Enterprise Data Strategy team, in Credit and Fraud Risk Management (CFR) is responsible for optimizing risk decisions through the lifecycle by identifying, testing, and integrating internal data with external data assets. The team also manages data, strategy, and relationships with key third party data providers and contribution policy with external data partners (including credit bureaus) to support risk products in new accounts, customer management, and collection practices.

The incumbent will be part of the Global Outbound Bureau Reporting team based out of India and will assume the role of a Analyst/Sr Analyst Focusing on Managing Product Manager and analytical responsibilities for Consumer bureau outbound reporting within the Enterprise Data Strategy team.

Purpose of the Role:

The incumbentwill be responsible for ensuring data analysis, strategy related to the outbound reporting requirements, Providing requirements to execution teams and will be working closely with Market CCOs, Outbound Bureau Governance (OBG) team and RPDS Team internally and building strong relationships with Consumer bureaus directly in some markets.

Theincumbentwill be responsible for rationalizing existing bureau reporting practices along with identifying enhancement opportunities to ensure accurate reporting to the consumer bureaus.

Roles & Responsibilities:

• Collaborate with Credit Bureaus, Governance, and Chief Credit Officer (CCO) teams to manage the development and implementation of new products reporting strategies.
• Convert the regulatory, process improvement and strategy requirements into execution framework to be worked upon by RPDS Product owner’s
• Develop thorough understanding of inbound data (New Accounts and GAM) to understand the impact of outbound reporting on bureau data 
• Lead Migrations of the reporting processes from legacy platform to new platforms ensuring accuracy and enhancing legacy issues.
• Lead strategic initiatives aimed at enhancing the global landscape of credit bureau reporting, ensuring compliance with regulatory standards.
• Work closely with cross-functional teams to analyze and understand market trends, identifying opportunities for innovation and improvement in credit reporting practices.
• Develop and maintain strong relationships with external credit bureaus, ensuring effective communication and collaboration on reporting requirements.
• Spearhead the planning, execution, and monitoring of projects, ensuring they are delivered within scope, and on time.
• Provide regular updates to senior leadership on project status, risks, and mitigation strategies.

Critical Factors to Success:

1.   Deep understanding of Amex Capabilities including CS, Risk Systems and Collection systems

2.   Drive solutions through advanced analytical techniques.

3.   Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.

4.   Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes.

5.   Demonstrate learning agility, make decisions quickly and with the highest level of integrity.

6.   Should possess strong analytical and problem solving skills and a tremendous will to win

7.   Strong relationship building, management and influencing skills

8.   Exceptional verbal, written, and interpersonal communication skills

Minimum Qualifications:

Past Experience:

1.   0-3 years of experience in product management, strategy, analytics/credit risk or related work experience

2.   Preferable worked in Products or Strategy team

3.   Strong data handling and ability to apply quantitative techniques and methods to drive business results.

Academic Background:

Bachelor’s / Master's Degree in a quantitative field (e.g., Finance, Engineering, Mathematics, Statistics Computer Science or Economics) from a top tier institute.

Functional Skills/Capabilities:

1.   Strong quantitative, analytical, project management and structured problem-solving skills with proficiency in Python, SQL, HIVE & EXCEL.

2.   Ability and willingness to work in a fast-paced environment and on aggressive timelines.

3.   Effective team player and be able to manage multiple projects.

4.   Excellent oral and written communication skills

5.   Experience in analyzing data, drawing inferences, and making recommendations.

6.   Strong relationship management and negotiation skills

7.   Understanding of credit card business economics

Technical Skills/Capabilities

SQL, HIVE, Excel, and Python

Behavioral Skills/Capabilities:

1.   Demonstrated ability to succeed in high performing teams

2.   Strong relationship management

3.   Ability to grasp business problems/identify business opportunities and provide solutions to solve them.

4.   Demonstrated ability to drive innovation

5.   Experience in handling/influencing senior leaders/partners across geographies is preferred

Enterprise Leadership Behaviors

·     Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective

·     Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential

·     Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage 

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.