The Consumer and Community Banking Fraud Risk Strategic Analytics team generates thoughtful analytics and recommendations concerning strategy development, implementation, operational controls, and performance monitoring. This role presents an opportunity to be part of a team that is at the forefront of providing strategic insights to promote business decisions for the Cards Business in Fraud identification space.
In this team you will be responsible of developing and communicating meaningful insights to influence strategic initiatives to senior leaders. You would required to leverage creative analytical problem-solving skills while efficiently using large data sets from a broad range of sources. In addition to top-tier analytical capabilities, you should have strong programming skills coupled with excellent written and oral communication. Additionally leverage an acquired understanding of the data repositories, tools, policies and controls required in the risk reporting and analytics space.
Job responsibilities
- Taking ownership of card acquisitions fraud strategy and ensure clear plan is place to minimize overall fraud application loss
- Monitoring credit card third party fraud risks and fraud attack trends to identify tactical and strategic responses to minimize customer and bank exposure across acquisition channels
- Collaborating with operations, marketing, product, tech, loss line owners, process owners and analytics teams to develop and prioritize initiatives and resources to maximize existing capabilities.
- Escalate potential risks which may result in unacceptable fraud controls and losses
- Provide support, including analysis, to various strategic initiatives outlined by the business and Fraud Strategy leadership
- Perform analysis of current and historic data to keep fraud systems and processes updated
- Conduct periodic high fraud losses case reviews to identify gaps in fraud strategy, case management or make procedural adjustments
- Develop and maintain periodic analytics to provide management with insights into emerging trends and quality of the originated accounts
- Attain a detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle
- Acquire an understanding of the operational processes (e.g. pre-book, post-book treatment, recovery) which will aid in understanding acquisition performance drivers
- Conduct ad hoc analytics and contribute to various projects representing Risk Management
Required qualifications, capabilities, and skills
- Bachelor's/Master’s degree in a quantitative or business discipline from an accredited college/university required
- Minimum 1 year of Credit Card Risk Management or other quantitative experience required
- Background in statistics, econometric, or other quantitative field required
- Advanced understanding of SQL, SAS, SAS Enterprise Miner, or other decision tree software
- Query large amounts of data and transform the raw data into actionable insights
- Familiarity with risk analytic techniques.
- Strong analytical, interpretive and problem solving skills with the ability to interpret large data and its impact in both operational and financial areas
- Strong written and verbal communication skills and ability to interact with all levels of the organization is required with the ability to storyboard along with the ability to defend storyboard position
- Proficient in Excel & PowerPoint
Preferred qualifications, capabilities and skills
- 2 years of experience in Fraud risk role
- Experience with Credit Card Fraud ID theft
- Strong P&L knowledge and understanding of drivers of profitability
- Demonstrated experience with data analysis, designing & analyzing experiments, and strategy
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
