You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Analytics, Investment Optimization and Marketing Enablement (AIM) team – a part of Global Commercial Services Marketing group within American Express – is the analytical engine that enables the Global Commercial Card & Non-Card business. This role, based out of Gurugram, will be a part of the AIM team and will be responsible for Global Commercial Beyond Card Analytics. The team is responsible for cross-sell and engagement analytics for beyond card products across the SME and MM segment. The incumbent would be responsible for analytics solutions that would shape customer acquisitions and organic growth roadmap. The role requires a strong background in data analytics and commercial card knowledge. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service’s business at American Express.
How will you make an impact in this role?
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Spearheading analytics to drive beyond the card strategies comprising cross-sell and engagement
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Drive multiple US SME strategic growth priorities like BLOC, BCA, Blueprint, and AP Automation
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Support and enable the GCS product partners with actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance.
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Partner with functional leaders, Strategic Business Partners and Senior leaders to assess and identify opportunities for better customer engagement, and revenue growth
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Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
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Exceptional execution skills – be able to resolve issues, identify opportunities, and define success metrics and make things happen. Drive Automation and ongoing refinement of analytical frameworks.
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Willingness to challenge the status quo; breakthrough thinking to generate insights, alternatives and opportunities for business success.
Minimum Qualifications
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Degree in a quantitative field (e.g. Finance, Engineering, Mathematics, Computer Science or Economics).
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Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.
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Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.
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Strong programming skills are preferred. Experience with Big Data programming is a plus.
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Ability to prioritize and manage several concurrent projects through collaboration across teams/geographies.
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