الوصف الوظيفي
As a Claims Analyst, you ‘ll perform various functions which primarily involve analyzing, advising, and managing claims for various lines of businesses. The emphasis of your job is on reviewing claims filled by policyholders for completeness and accuracy, as well as establishing that the damages are covered by their policies. It also entails maintaining updated records and preparing required documentation.DISCOVER your opportunityWhat will your essential responsibilities include?·Ensure eligibility for claims is reasonable and correct by analyzing claims and supporting documentation.·Adjudicate claims activities like setting up new claims, making payments, refunds, updating reserves, adding vendor details etc. in Legacy as well as new environment called Global Claim System (GCS).·Collect accurate information and documents to proceed with a claim.·Liaising with Claim handlers onshore, brokers and underwriters.·Manage all administration aspects of the claim.·Adhere to legal requirements, industry regulations and customer quality standards set by the company.·Ensuring good customer service for the clientYou will report to the Deputy Manager, Claims.We’re looking for someone who has these abilities and skills:Required Skills and Abilities:·Graduate/Postgraduate in any discipline, preferably insurance.·Managing assigned claims across multiple jurisdictions and being involved in all phases of a claim life cycle, including investigation, evaluating damages, establishing claim resolution strategy and claim closure.·Coordinating and managing communication with internal and external stakeholders (i.e., brokers, vendors, underwriting, credit control) to ensure highest level of customer service.·Exhibiting and promoting excellent customer service skills.·Complying with claim handling guidelines and principles.·Manage claims portfolio and look to become domain expert on various lines of business and have good understanding of the product to drive better claims outcome, driving excellent service.·Ensuring that claim files are properly documented to reflect key information, activities, and decisions.·Constantly elaborating existing processes and looking for improvement opportunities. Getting involved in testing and sharing results.Required Skills and Abilities:·French Linguist.·Excellent communication/interpersonal/analytical skills.·Detail Oriented.·Proficient in MS Excel, MS Word, MS PowerPoint.·Problem-solving attitude, great work organization skills.·Should be able to adhere to established processes and procedures.·Should have a pronounced focus on customer service and the ability to prioritize their workload in a methodical manner.FIND your futureAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.comInclusion & DiversityAXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
