Agile Delivery Manager
About our Team:
Our global team supports products in education and electronic health records that introduce students to digital charting and prepare them to document care in today’s modern clinical environment. We have a very stable product that we continuously strive to improve. Our team values trust, respect, collaboration, agility, and quality.
About the Role:
As an Agile Delivery Manager, you will build and maintain teams, ensuring they are motivated, collaborating, and working well. You will identify obstacles and help the team to overcome them, focus the team on what is most important to the delivery of products and services, encourage and facilitate continuous improvement of the delivery team, and coach and mentor team members to apply the most appropriate Agile and Lean tools and techniques.
Responsibilities:
As an Agile Delivery Manager, you will be accountable for the performance of the team. Your responsibilities will include:
Building and maintaining teams, ensuring they are motivated, collaborating, and working well.
Identifying obstacles and helping the team to overcome them.
Focusing the team on what is most important to the delivery of products and services.
Encouraging and facilitating continuous improvement of the delivery team.
Coaching and mentoring team members to apply the most appropriate Agile and Lean tools and techniques.
Requirements:
Agile and Lean Practices
Identify and compare the best processes or delivery methods to use.
Encourage a mindset of experimentation and adaptability.
Use a blended approach depending on the context.
Measure and evaluate outcomes and help teams to manage and visualize them.
Commercial Management
Act as the point of contact for contracted suppliers.
Understand appropriate internal contacts and processes.
Recognize when third parties should be involved in projects.
Communicating between Technical and Non-Technical Stakeholders
Listen to the needs of technical and business stakeholders and interpret them.
Effectively manage stakeholder expectations.
Facilitate active and reactive communication.
Support or host discussions within the team or with diverse senior stakeholders.
Life Cycle Perspective
Recognize when to transition from one stage of a product life cycle to another.
Ensure the team is working towards the appropriate service standards.
Manage the delivery of products and services at different phases.
Maintaining Delivery Momentum
Facilitate the delivery flow of a team, managing the pace and tempo.
Address internal and external risks, issues, and dependencies.
Process Management
Identify and challenge organizational processes that are needlessly complicated.
Guide teams through the implementation of new processes.
Planning
Prioritize the most important or high-value tasks.
Use data to inform planning and manage dependencies.
Remove blockers or impediments affecting plans.
Ensure teams plan appropriately for their capacity.
Team Dynamics and Collaboration
Bring people together to form a motivated team.
Create the right environment for a team to work in and empower them to deliver.
Recognize and address issues within the team.
Help create the best team makeup depending on the situation.
Benefits
Work in a Way That Works for You:
We promote a healthy work/life balance and provide numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals to help you meet both your immediate responsibilities and long-term goals.
Working for You:
We offer comprehensive benefits to support your health and well-being, including:
Comprehensive health insurance for you and your family.
Enhanced health insurance options at competitive rates.
Group life insurance for financial security.
Group accident insurance for protection against accidental death and permanent disability.
Flexible working arrangements to help achieve work-life balance.
Employee assistance programs for support with personal and work-related challenges.
Medical screening to prioritize your well-being.
Modern family benefits, including maternity, paternity, and adoption support.
Long-service awards to recognize dedication.
New baby gift to celebrate parenthood.
Subsidized meals in specific locations.
Various paid time off options, including casual leave, sick leave, privilege leave, compassionate leave, special sick leave, and public holidays.
Free transportation for home-office-home travel in select locations.
About the Business:
Our organization is a global leader in information and analytics, aiding researchers and healthcare professionals in advancing science and improving health outcomes for society. We combine quality information and vast data sets with analytics to support visionary science, research, health education, interactive learning, and exceptional healthcare and clinical practice. Your work contributes to addressing the world’s grand challenges and fostering a more sustainable future. We harness innovative technologies to support science and healthcare, partnering for a better world.
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