Agile Coach

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job description

The role of the Agile Coach and Tooling Specialist is ideal for an experienced agile practitioner who exemplifies what good looks like in lean and agile ways of working.

In this role you will: focus on specific ways of working issues with Business Units, Domains and multiple teams, as required to champion lean and agile ways of working within the CTO organisation, to enable faster delivery of the correct value to Experian customers and clients.

- Work closely with the Product community and engineering teams to ensure lean and agile ways of working are practiced, using data points to help drive improvements. Coaching the teams to ensure a customer first mindset.

- Develop, support and optimise Agile Lifecycle Management tooling (e.g. Jira/Confluence/Aha!) to provide automated tooling solutions to deliver agile solutions than empower teams and provide insight at team, product domain and portfolio level.

- Supporting organisational transformations to Agile ways of working, demonstrating benefits of the transformations.

- Create agile reports to support teams and provide management information to demonstrate improvements in ways of working to stakeholders.

- Be an active member of the Agile Portfolio teams, helping to implement strategic direction of the wider team and suggesting, driving continuous improvement activities.

- Work with stakeholders to coach teams on how to develop, create and measure OKR’s. Alignment of OKR’s to appropriate artifacts to help track and communicate OKR’s to wider audiences.

- Make use of metrics and measures to drive insight and continuous improvement to ensure the portfolio is continuously improving (e.g. DORA, Agile maturity, Team health etc) and impediments are processed promptly.

- Use analysis to drive data led conversations when teams are not working in the best way and then use these results to influence, using various techniques changes in behaviour and culture with regards to ways of working.

- Measure and Improve Agile maturity in the Teams and feed into the CTO roadmap to develop best practice define standards for organisational agility and devops.

- Coach and mentor, the team members, managers and the wider business to encourage an agile mindset and ensure a safe, positive and collaborative environment to continuously improve.

- Challenge the status quo to disrupt current ways of working to improve future ways of working with a measurable outcome.

- Creation of training material and knowledge articles on ways of working and agile tooling to support the wider business.

Qualifications

• Deep working knowledge of agile methodologies, best practice, and experience in agile delivery environment.
• Extensive experience of Agile toolsets, with a particular focus on metrics and reporting capabilities. Proven track record of enabling data-driven continuous improvement to allow teams to deliver value at pace while maintaining quality.
• Experience balancing multiple priorities, dealing with ambiguity, and thought leadership in areas that may be new to stakeholders. The right candidate will enjoy working autonomously and is able to constructively challenge the status quo.
• Strong coaching, mentoring, communication, and interpersonal skills. Ability to coach and mentor the team and wider business to create a safe and open environment where teams can succeed.
• A personal style that embraces servant leadership, teamwork, cares deeply about the work and the teams, and shares openly and honestly with all. Relentless positivity and enthusiasm that helps teams ‘catch the spark’ of transformation and imagine new possibilities.

Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian’s strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here