JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
AFM Soft Services - JD:
Site Operations: Overseeing day-to-day operations at the site to ensure everything runs smoothly.
1. Briefings & Trainings: Conducting briefings and training sessions to ensure staff are well-informed and properly trained.
2. Breakroom Management: Maintaining and managing breakroom facilities to ensure a comfortable and functional space for employees.
3. Coordinating Wellness Sessions: Organizing wellness programs and sessions to promote the health and well-being of employees.
4. Client Event Management: Planning and executing events for clients, ensuring everything goes off without a hitch.
5. Coordinating Customer Visits: Organizing and managing customer visits to the site, ensuring a positive experience for visitors.
6. Managing Indoor Plants & Gaming Zone: Overseeing the care of indoor plants and the maintenance of the gaming zone for employee relaxation and enjoyment.
7. Pest Control: Ensuring effective pest control measures are in place to maintain a clean and safe environment.
8. Store Management: Managing store operations, which could involve inventory, staff, and customer service.
9. Managing Employee Experience Areas: Overseeing facilities like the gym and fitness studio to enhance employee experience and engagement.
10. Coordinating Team Engagement Activities: Organizing activities that foster team spirit and engagement among employees.
11. MIS (Management Information Systems): Handling reporting and data management to track and improve service operations.
Food & Beverages:
1. Café Operations: This involves the daily running of the café, including staff management, customer service, and maintaining a clean and inviting environment. Regular training and clear operational procedures are key to smooth operations.
2. Menu Review: Regularly evaluate your menu offerings to ensure they meet customer preferences. Consider seasonal ingredients and customer feedback to keep the menu fresh and appealing.
3. Socials Café Event Management: Organizing events can drive traffic and create a buzz around your café. Ensure that events align with your brand, and plan logistics like space setup, promotions, and staffing in advance.
4. Food Tasting: Conduct tastings to ensure the quality and consistency of your dishes. This can involve sampling new menu items, checking for taste balance, and gathering feedback from staff and customers.
5. Kitchen Audits: Regular audits help maintain food safety and quality standards. Check for compliance with hygiene regulations, proper storage, and accurate inventory management.
6. Employee Dining Experience: A positive experience for staff can boost morale and productivity. Provide quality meals, maintain a comfortable break area, and encourage feedback on their dining experience.
7. Café Inventory Reconciliation: Keep track of inventory to manage costs and avoid shortages. Regularly review stock levels, track usage, and adjust orders as needed.
8. Food Book App Review: If using a food management app, periodically review its functionality and performance. Ensure it meets your needs for inventory, ordering, and other operational tasks.
9. Café Staff Briefing: Regular briefings keep staff informed about daily specials, operational updates, and any changes. Clear communication is essential for smooth operations and team cohesion.
10. Reviewing Employee Feedback: Gather and review feedback from staff to identify areas for improvement and address any concerns. This helps in creating a positive work environment and improving operations.
11. MIS (Management Information Systems): Use MIS to track key performance indicators (KPIs) and operational metrics. This data helps in making informed decisions and optimizing café operations.
Eligibility:
• 7 to 8+ years of experience in Facilities Management or a Hospitality Background
• Completion of any professional course related to Facilities Management or a relevant field
• Strong and pleasing communication skills
Location:
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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