Admission Officer – New Delhi

Admission Officer – New Delhi

About the role

The Admissions Officer will facilitate Admissions Function for Navitas Business Units under the UPE umbrella. They will also be a part of the broader Compliance and Admissions teams. The Admissions Officer will work with colleges to carry out the role of processing applications via a defined series of processes and systems, establishing strong links with Colleges and Universities based colleagues and Source Country Office (SCO) staff in South Asis Region.

Key Responsibilities

• Pre-screen applications from High-Risk regions, as and when requested by colleges, with the 1st attempt made within 24-48 hrs of receiving a request/application.
• Issue correct Conditional Offers where feasible.
• Make Conversion calls to CO holders to help them meet all conditions (until they are ready for an interview) well within time for an intake.
• Follow up with the Compliance Team (Service Hubs) to conduct interviews and share outcome of CO holders who have met all conditions.
• Send Rejection/UO to students/agents as per interview outcomes.
• Actively participate in College’s Team Meetings to stay abreast with all changes/updates/processes.
• Always maintain data of offers/conversion. Provide data as and when asked.
• Ensure all the above activities are conducted with a decided TAT.

Essential Skills, Knowledge, and Experience

• Bachelor’s Degree or equivalent
• Excellent knowledge and understanding of front-line customer relationship management
• Administration or data processing experience, along with file management skills
• Proven ability as a team player’, and a ‘can-do’ mindset with proactive style of working
• Proven ability to organise own workload and effectively multitask
• Strong verbal and written English language communication skills
• Effective interpersonal skills with a variety of cultural and ethnic stakeholder groups
• Computer literacy skills inclusive of demonstrated competence with the Microsoft Office suite – PowerPoint, Excel (pivot & data filtering, in specific), Word and Outlook
• Demonstrate basic knowledge of equal opportunity, equity and workplace health and safety principles
• Strong attention to detail – particularly with regards to understanding policy and procedure
• A conviction to providing the very best customer service

About Navitas

Since 1994, Navitas has been a respected leader in global higher education. As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, the United States, Canada, the United Kingdom, The Netherlands, the United Arab Emirates, Singapore, and Sri Lanka. We provide our partners with access to resources and expertise to help drive large-scale initiatives that provide tangible, lasting benefits to students, faculty, staff, and local communities.

What We Offer

Navitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve. 

Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility, and diversity in the workplace will deliver a rich and collaborative environment for our employees, students, and clients.

We encourage applications from candidates with disabilities, of all ages and genders, and diverse community groups.

How to apply

Please apply online to lodge your application successfully.

Applications will close on 24 April 2025. However, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

Extra information

For further information or to view other opportunities, please visit www.navitas.com/careers .

Successful candidates will require full working rights in India. 

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