Amazon India is looking for a passionate and driven Account Manager to manage a part of the Liquidation Program in the Re-Commerce business.
Re-Commerce business objective is to improve value recovery for sellers for unsellable inventory (coming from returns, rejects and overstocking) and also aid in faster removals from FCs for the same.
As Account Manager - Liquidation, you will be responsible for managing a set of large Liquidator vendor partners and own end-to-end removals process for multiple GLs. You will have to work closely with Vendors in understanding their requirements, negotiate bulk orders for unsellable inventory, ensure process adherance by the vendors. While doing so you will have to achieve the removal goals as well as optimal realization recovery value for the inventory.
You will also have to scout for new vendors, train handhold and grow old vendors to become more valuable partners. Apart from core responsibilities of managing removals, you will also have do dive deeps to identify areas of improvement, own programs related to improving and automating processes, improving recovery value of inventory, accelerating removals and reducing cost to serve.
Vendor experience and process adherance will be key part of the goals. You will have to ensure vendor experience is on a high-bar, and our vendor partners have a positive experience while doing business with Recommerce - this will involve resolving disputes as per SLAs, supporting vendors on queries and issues related to orders inventory payments tax etc. guiding them to improve their business.
In this role, you will manage a ~INR 150-200 cr portfolio of vendors and be solely responsible for the achievement of goals. Hence, this role requires a high level of ownership and deliver results.
You will get enough opportunities to showcase your efforts and progress on your charters to business leadership as well as well leaders from partner teams like.
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms