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Juniper is looking for a Data Scientist to work in its Future of Support team. The team is responsible for development of AI and ML based applications to automate customer support processes and provide Juniper’s customers with a Digital First experience. We are looking for an energetic, highly-motivated, fast-learning, self-starter to join the team. The candidate will help with special projects while gaining a unique perspective on building cloud- based AI/ML infrastructure and application of AI/ML techniques in the networking domain focused on customer support use-cases.  We’re looking for people who are excited about data and applying cutting-edge techniques to analyze and leverage vast amounts of information for insight and action. Our environment is highly collaborative, fostering learning and teamwork, and encouraging all Junivators to take ownership of our collective success. The right candidate has:  A strong interest in Data Science and Engineering and related development, exemplified by a solid grasp of concepts in:Data Science areas such as Data processing, Machine learning, Deep learning, Natural Language processing (Text/log processing, Chatbots, Knowledge graphs).Generative AI areas such as Large Language Models, Fine Tuning techniques for LLMs, Building Retrieval Augmented Generation (RAG) applications, Prompt Engineering, designing Agentic AI systems.Data Engineering areas such as Map-reduce, Hadoop, Kafka, Spark  Data Science toolsets/libraries (e.g., Pandas, Keras, Tensorflow, ScikitLearn) Tableau and other data visualization tools Databases like Relational Databases, No-SQL Databases, Graph Databases and exposure to Associated Query languages. Strong fundamental  computer science skills, e.g. algorithms, distributed systems, data structures, object-oriented programming, including:Strong programming and debugging skills in Python, R Familiarity with Linux, Java, C/C++ Familiarity with Cloud platforms like AWS, GCP or Azure  BS or MS degree in CS, CE, or EEAdditional qualities of a successful candidate include:  Analytical and problem-solving skills Demonstrated track record of taking initiative and being resourceful  Ability to work collaboratively and solve problems  Strong communication skills, especially written  Leadership experience, whether formal or informal  Enthusiasm! At Juniper Networks, you will not only have opportunities to build real-life, hands-on work experience – you’ll also have the chance to learn from the best and lay the groundwork for a successful career.
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