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Raya Auto; one of Raya’s subsidiaries is hiring a Workshop Team Leader - Engineer
What will you do?
Provides on-going troubleshooting and overseeing the maintenance and repair of Vehicles with RAM technician to ensure smooth maintenance and enhance customer experience.
Monitors spare parts to ensure that the right parts are in stock and in the proper quantities.
Educates the service technician team through training sessions about new product launches, prevalent problems, and any other feature that can improve their repair expertise.
Ensures the availability of all necessary tools and equipment to ensure the efficient operations.
Manages warranty claims, making sure that damaged products are fixed, resulting in satisfied customers.
Validates that claims fall under company warranty provisions and approve claims releasing technical assessment report
Monitor workshop KPI ‘s and daily report the workshop activities to the managers
What will you need?
Minimum 2 years of experience
Automotive Experience - Service repair & workshop is preferable
Bachelor degree in Engineering
English proficiency is a must
Mechanical & Electrical knowledge
What is unique about Raya?
Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.
Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.
Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).
