Primary responsibilities
•Support & monitor hotels performance across multiple business disciplines.
•Identify common opportunities & risks and develop action plans, in coordination with supporting functions, to drive hotels performance to meet Accor required objectives & standards.
•Support SVPO to drive country’ s operations priorities & ad-hoc projects.•
•Plan hotel business reviews.
•Support new hotels opening critical path by identifying risks, mitigation plans and coordinating with hotels GMs to ensure successful completion of the required tasks on-time.
•Plan & execute hotels annual operations visits.•
•Maintain effective & healthy relationship with hotels’ owners.
•Performance Management of GMs.
•Facilitate the development and presentation of Monthly VPO Call
Mandatory job components
Sustainability
•Support Accor’s commitment to ESG (Environmental, Social & Governance) initiatives.
•Demonstrate commitment and cooperation with Accor’s ESG program.
•Maintain procedures to minimise our impact on the environment and prevent pollution.
•Contribute to cost control through energy conservation, correct storage of all materials and use of equipment per operating standards and manufacturers specification.
Work Health & Safety
•Contribute to building and maintaining a culture that values effective and proactive WHS management while always maintaining a safe workplace.
•Demonstrate personal commitment to Abide by the Accor WHS policy and related policies and procedures and fulfil any legislated requirements.
•Participate in any training or education to assist you in performing your tasks safely, and always follow any reasonable instruction or procedure relating to health and safety.
•Report any health or safety hazards or incidents, faults, repairs, cleaning needs and accidents to your manager and record on the appropriate form immediately following accident.
Heartist culture and positive duties
•A commitment to fostering a safe workplace of inclusivity and belonging.
•Build authentic connections from the heart.
•To connect hearts around the world.
•Place people at the heart of everything we do.
•Third Level Education; ideally a degree in Hotel and Restaurant Management.
•.Minimum 10 years in Hotel Management Operations.
Skills and knowledge
•Hotel Operations Leader (GM) with a strong understanding of performance management & strategic planning.
•Executive Leader Competencies
•Stakeholders Management
•Impact & Influence
•Analytical Skills
•Strategic Thinking