Vendor Relationship Manager - B2B Software Solutions

We are seeking a dedicated and detail-oriented Vendor Relationship Managerto join a leading team in financial solutions. This role will drive impactful innovations across Retail Banking, Corporate Banking, Microfinance, Consumer Finance, and Digital Banks.

Work Location: Cairo.

• Develop and maintain strong relationships with existing and potential software vendors.
• Evaluate vendor performance to ensure compliance with contractual obligations and service level agreements (SLAs).
• Address and resolve any vendor-related issues promptly to minimize business impact.
• Lead negotiations for vendor contracts, including pricing, terms, and SLAs.
• Collaborate with legal and procurement teams to finalize agreements that align with company objectives.
• Identify opportunities for cost savings and service improvements.
• Participate in the development of vendor strategies that support business growth and efficiency.
• Stay updated on industry trends to make informed recommendations.
• Work closely with internal departments such as IT, Sales, and Operations to understand their software needs.
• Facilitate effective communication between vendors and internal teams to ensure seamless integration and support.
• Identify potential risks in vendor relationships and develop mitigation strategies.
• Ensure all vendor activities comply with company policies and regulatory requirements.
• Prepare regular reports on vendor performance metrics.
• Present findings and recommendations to senior management.

We Are Looking For:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Master’s degree or MBA is a plus.
• Minimum of 10 years of experience in vendor management or procurement within the software industry.
• Proven track record in managing vendor relationships and contract negotiations.
• Strong understanding of B2B software solutions and market dynamics.
• Excellent negotiation and interpersonal skills.
• Proficient in vendor management software and MS Office Suite.
• Strong analytical and problem-solving abilities.
• Exceptional organizational skills and attention to detail.