Amazon is the largest ecommerce site in the Arab world. Every month, Amazon attracts more than 41 million visits to its catalogue of more than 8.5 million unique products in 35 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products.
With more than 4,000 employees, We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia, and leading Product and Engineering centers in Jordan and India, offering a unique opportunity to join the leading player in an ever growing and exciting industry.
Job Description: The Vendor Manager position is for a passionate customer and category advocate within Amazon, with proven analytical capabilities and project management skills, great attention to detail, the ability to effectively prioritize and multi-task, and a proven record of driving category growth. The VM must be an effective leader and communicator in working with some of Amazon’s most important partners and vendors, as well as with internal colleagues and cross-functional leaders.
Responsibilities: Act as the ‘business owner’ for the category, possessing a complete understanding (inclusive of the strategic context) of internal and external variables that impact your business (this entails owning forecasting, monitoring, understanding and reporting on the business, along with responsibility for driving projects and promotions to achieve business objectives). Have a thorough understanding of the industry, seasonality and business trends/events, and continually monitor competitor/industry developments. Maximize Amazon’s business profitability and selection expansion opportunities. Have a complete understanding of the customer needs, both existing and potential, and use that knowledge to advocate for and drive delivery of site features that provide Amazon customers with an unparalleled shopping experience. Manage vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds. Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies. Coordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines. Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.
We are looking for a passionate customer and category advocate within Amazon, with proven analytical & negotiation capabilities and project management skills, strong attention to detail, the ability to effectively prioritize and multi-task, and a proven record of driving category growth.
The ideal candidate will be a self-starter with a passion for retail, a high level of flexibility and commitment, and the ability to hire and develop a high-performing team.
Responsibilities:
Customer Focus
Evaluates products and services to continually drive quality of customer experience
Aggregates and escalates industry trends; ensures team prioritizes customer obsession
Identifies opportunities to differentiate our customer experience from the competition
Strategy
Develops and implements action plans based on deep-dive analysis of product line metrics
Provides recommendation on business opportunities and long-term strategy for multiple sub-categories
Vendor Management
Expands current vendor selection and secures new brand selection
Focuses on strategic holdout or challenging vendors to increase selection
Drives strategic negotiations to deliver top- and bottom-line category growth
Builds long-term relationships by creating value, opportunities for growth, customer acquisition, and brand-building for multiple vendors
Increases vendor participation through deep knowledge of program opportunities
In-Stock Management
Manage inventory availability and inventory health including: improved in-stock, inventory planning, vendor operational improvement (efficiency, fill rates, lead times), systematic forecasting, efficiency improvement with vendors and within the fulfillment centers
Drive tools and process improvements that affect purchasing and vendor management workflows
Business Operations
Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories
Owns the Retail P&L for multiple subcategories; develops plans that drive revenue and margin improvement for the business
Audits all elements of multiple subcategory businesses
Identifies areas that need vendor attention and directs team to address issues; acts as escalation point, helping team and vendor(s) resolve conflicts
Creates long-term category solutions that automate or simplify category processes
Works with internal technical, cross-category, and tech teams to drive multi-system process changes
- Bachelor's degree
- 7+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience