Job Title:
Job Description
Resource will be required in the support of the current daily ITops task such as:
-Mounting and installing switches in the IDF as well as patching the stations.
-Perform hardware and software upgrades to peripheral equipment
-Attend to break/fix engagement as required by Situation Management for technology related problems and issues received from both internal and external clients
-Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system
-Perform site maintenance and safety checks of assigned equipment
-Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering
-Spend between 60% - 70 % of time clearing trouble tickets and work orders in a timely manner. Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required.
Location:
Language Requirements:
Time Type:
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