الوصف الوظيفي

Lead the NOC Excellence team in delivering high-quality network operations center services.
Monitor and manage daily operations to ensure optimal performance and reliability of systems.
Establish and enforce operational procedures and best practices for incident management and service continuity.
Oversee staff performance, provide coaching, and foster a culture of continuous improvement within the team.
Collaborate with other departments to ensure alignment of NOC services with business goals.
Manage and report on NOC metrics to track service performance and identify areas for improvement.
Conduct regular training sessions, drills, and knowledge sharing to enhance team competencies.
Implement and maintain compliance with security policies and regulatory requirements across all operations.
Act as a point of escalation for critical incidents and facilitate communication to stakeholders.

لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد

تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.

تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.

Team Leader, NOC Excellence (ITSM)